2/10 แย่มาก
Pamla
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
25 ต.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Horrible experience. Construction going on inside on all floors. Booked an accessible room with two beds for my handicapped son and they put us in a regular room. I had booked the room at least a month earlier and my reservation said Accessible. Told no handicap rooms available with two beds but I could purchase another room that he could stay in down the hall! He’s legally blind and walks with double arm crutches. The construction in the hallways was so bad there was less than two feet clearance in some spaces and electrical cords everywhere. So unsafe even for people without handicaps. I wish I could post the pictures here. It was unbelievable. Plaster dust hanging in the air. Hallways leading to emergency exits blocked with plastic. Cords, equipment, tools everywhere. Just horrible. And the woman at the desk was extremely rude and unhelpful. She said there should have been a notice when booking that construction was going on. There wasn’t. She said it was because I booked through Expedia so that wasn’t Holiday Inn’s fault. No manager around. Never again. Even with no construction going on, I will never book here again. Horrible, horrible experience.
Pamla
เข้าพัก 1 คืน, ตุลาคม 2025