I have only good things to say about the hotel staff. I was amazed that I called in the middle of the night to ask if there was a microwave I could use. They said they could bring me one right to my room. And they did! The toilet wouldn't flush at one point and when we told them, they sent someone right away to fix it. By the time we were done with breakfast, it was already fixed and gave us no further problems. The hotel is clean and staff seem to want to help you. Complimentary breakfast is nice. There is even a cup measurer for the waffle station. It's the details that count!