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"I booked this hotel based on its high ratings, so I was surprised by my experience. I'm not sure how this property has an 8/10 rating. The hotel felt old and had an unpleasant smell. The shower drained very slowly, the water pressure was poor, and the Wi-Fi was so weak that I couldn't even connect to it. I stayed for a few days while visiting the area. The only positives were the convenient location near the highway and the attentive cleaning staff, who did a great job. Unfortunately, I won't be...

"Room was very musty and moldy. Hot water was luke warm, barely any shower pressure. Rooms need major renovations, would not stay here again or recommend. Front desk was very friendly and helpful."

"The only problem we had was on Tuesday night the front desk person took and gave a key to a woman to our room in 119 And she was not with my party at all. It was just me and my wife in bed and she walked in with a key through the access of a key card. I talked to the manager at the front desk. I also talked to the manager at the front desk and told him this should not happen."

"Nice pools"

"First off the location in the Tuscan village was amazing, love the shops, restaurants all within walking distance. Staff, rooms, pool and fitness center were outstanding. My famliy and I loved our stay and will be back."

"This place is okay, the room was bit smelly. Staff was welcoming and nice."

"Got a dirty room that was clearly not cleaned recently. Asked for a different room and got one that reeked from smoke smell covered by some nasty perfume spray. Found a dead bug on the floor. Maintenance bad. I will never go back there. Staff was nice and friendly"

"Clean and comfortable room. Great little outside pool."

"Perfect setup will be back"

"Nice property, but lacks the charm of a welcoming b&b. Pool was quite small and staff were not that welcoming upon arrival."

"Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances....

"Very clean inside and outside the property. Friendly stuff. Quick check in and check out."

"The front desk staff were all great. The gentleman in the breakfast room kept things very tidy and the food was well prepared and plentiful. The room was nice and clean. The only negative was a cloudy pool so we did not use it."

"Extreme clean and comfortable room, classic act."

"Friendly staff"

"Pros: Updated and clean room on Freeway 1 25-45 min to Boston depending on traffic Free parking and breakfast A small indoor pool but we didn’t use it 4 min drive to Costco Late check out option at 2 pm Helpful staff Cons: No public transit nearby Entrance from Freeway a little confusing Breakfast was uninspired so we only ate there once No daily cleaning"

"Excellent, friendly staff, , welcoming and professional, outside the property is beautifully maintained, breakfast Area , was clean and ready for the Guest, Pool Area was nice , it was a pleasure to stay at this wonderful hotel , thanks"

"People were great. Didn’t think the bed was overly comfortable."

"Todo me gustó, muy limpio el personal amable y sobre todo cuando te levantas tienes tu desayuno.Lo que no me gustó es que retiran el desayuno muy temprano."

"All around good place to stay"