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"This hotel had just reopened, they were clearly not ready. The lifts don’t work or intermittently work when it comes to room we had to have two rooms first room had paint flaking away from the ceiling. Mosquitoes TV didn’t work. Phone didn’t work really bad. Second room better but again issue with mosquitoes Beach really long way way to walk no bar service on the beach in an all-inclusive hotel, swimming pool very noisy main pool and not clean. The other pool was very quiet and no atmosphere. The photos are nowhere near what you experienced unfortunately needs a major refit major refi very soon they should not have reopened. It was just not ready. it was that bad we went for 10 days after eight days after being woken up first thing in the morning when we were sleeping to ask us how our experience,on top of everything else this was the final straw and we moved hotels to the Iberostar The food was always cold always missing things very inconsistent. The Indian restaurant first time ever in my life Ive had the starter after the main course "

"Love that it was so easy to get to the pool and beach."

"Spacious clean air conditioned room. Buffet breakfast was delicious. Friendly and helpful staff. Grounds of the property were clean and perfectly maintained. Free shuttle to the private beach. Ambience at dinner in the evenings was superb 👌. "

"Food was pretty good. Room was nice and clean."

"Wonderful place."

"With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!"

"Overall very well put together."

"The Property Need lots of Repairs, Their are broken tiles on floors, broken glass table in room, the gas Stove is rusted and burners are burnt out ,bathroom facet not right for that sink, when turned on it is sprays over the Floor and the shower head sprays incorrectly. The entrance doors and patio doors need adjusted, There are mold on entrance floors and walls, there are repairs needed on the whole property!"

"This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians. There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others. I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests. Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately. "