โรงแรมใกล้สวนสาธารณะเมืองเซนต์อัลบันส์, ชาร์ลสตัน

"For some reason was put in a handicap accessable room which I didn't request. The bottom of the shower area had jagged edges. The door from the bathroom into the mainroom swung open and would hit the table next to the bed which was annonying. "

"Needed a safe, clean, quiet place to rest over night. Fit the bill. "

"Staff very friendly, we were welcomed with champagne at check in"

"hectic inside, but reasonable and accessible."

"The property is well taken care of. The staff was very helpful. The only complaint is there is not enough lounge/chairs in the pool area for family to sit. Everything was great "

"Safe parking lot"

"New owners, great staff! "

"Room and hallway smelled really bad . Room wasn't the cleanest but doable for one night stay. The entrance to the property wasn't the best! It took a month to get my deposit back! "

"The breakfast menu was not very good; the eggs were watery, and there was no fruit option. But the worst part was the pillows — they were flat and hard, as if they had been used a thousand times and had no fluff left, like a flattened cake."

"The staff were friendly and kind. The hotel and our room smelled strongly of weed. The sink wouldn’t drain and the bathroom was in disrepair. The bedding was ripped and stained. I tried to contact Expedia and they said someone would call. It’s been a week and no one has called. Again the staff were all friendly and helpful but the building is need of a lot of repairs and a good cleaning for the smell. "

"Will stay again"

"Staff was great. Bartenders were fun"

"There is only 1 elevator in the property, which was very inconvenient for the size of the hotel. Very often causing a long wait or having to use the stairs."

"Desk clerk Anessa very rude on phone to us before we arrived and again when we checked in. Like she was looking for ways not to give us what we were requesting. We will not stay there again. "

"Everything was so clean and staff was very helpful. Breakfast was so good!!!"

"Clean rooms and lots of space"

"Yes"

"There were bed bugs in our room on 2nd floor as well as the rooms our team were in on the 8th floor. It took us hours to find other rooms for the team we had taken to Charleston to compete the next day. We will not book there again and will not recommend this property. "

"Definitely not a safe neighborhood. But when I checked in, the lady who checked me in said I had already checked in and handed me my key cards. The wrong first name was spelled on the key card envelope, and it was a rude name, to say the least. And then there was no room number? It was all so odd and uncomfortable. Breakfast was the best part, it had solid options."

"na"