"Our second time staying here. Is about 10mins stroll from Hakata station. There are a few convenient shops along the way. The place is quiet.
We arrived early as our flight touches down in the morning. We were happily greeted by Miss Soyoka. She welcomed us warmly and hearing that we are check-in, she asked for our passport to check on our reservation. We understand we were early as check-in time is 3pm. Nonetheless, Miss Soyoka proactively help us in all ways she could to make us settled in. We placed our luggage at the luggage holding area and left the hotel, returning later to complete our check-in. On the second day, I met Miss Soyoka and have a little chat with her. Also expressing my Thankfulness for her service. I found out she is new. However, her service felt so right and experience! The lady that helped us eventually did not present the same level of thoughtfulness and sensitivity.
The hotel is good, otherwise, we would not have returned.
Thank you Miss Soyoka."