โรงแรมที่มีสระว่ายน้ำใน Sabana Palenque

"The hotel did not have a record of our reservation. The room was not clean nor made up. The security personnel did their best to meet our needs. Next morning the manager came knocking on our door claiming we did not have a reservation but luckily I had receipts having booked and prepaid via Expedia months in advance. The manger was rude and unwelcoming. However she got that job is beyond me. Though the property seemed nice enough the overall experience was stressful and upseting to say the...

"Overall the stay was nice. The property is beautiful, the food is great and the amenities are nice. Coming from the US there was a language barrier, but being half Puerto Rican I do understand Spanish for the most part and that’s where my stay lost some points. Most of the staff were nice and did their best to translate, but and select few were very rude in their looks and comments to my lack in ability to speak Spanish. None the less the stay was lovely, and Julio made our night each dinner...