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"Staff attitude was bad. They charged me £100(for incidentals but charged an additional £67.99 for dinner instead of taking from the 100 ! And haven't returned it either. Interesting property that was cold and dark - no hearing in room. Looking grubby.. No grab bar in tiled shower. "

"Staff were lovely and happy to help. We got a free upgrade to a harbour view rooms Rooms were spacious. Quiet room. Bathroom was new but room was slightly outdated and had stains on the carpet. Overlap a good stay. "

"overall good hotel! "

"This is a lovely old building. The rooms are very comfortable and the bed is superb for a good nights sleep. Set just outside town, a short taxi ride in and out, it was very quiet and ample safe parking. The Dinner was very good (Belly pork) and you must try the garlic and cheese bread, it is huge like a pizza and far more than we expected. The staff are very friendly and helpful, they made our stay a memorable one. Thank you very much. I would definitely stay here again if we are in the area."

"Room and food excellent!"

"The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime. "

"Staff were very welcome and breakfast was delicious."

"Fantastic "

"Breakfast and dinner were outstanding. Best service I’ve ever had with such friendly and helpful staff without getting in your way. Beautiful room and hotel with every room kept clean and comfortable with beautiful decor and a cosy atmosphere. A perfect getaway. "

"Parking was good and secure. Room excellent. Staff vety helpful and friendly. Bar not used Improvements. A lift would be good"

"The guy who was at reception on the day we arrived was nice and also the lady in the morning. But room is quite small for 3 person. The bed sheet was dirty if you see well."

"A large, comfortable and beautiful room with an immaculate bathroom, in a convenient location, for the price of a much more basic brand. Usual gripe that in a family room for 4, they only give you two of everything (cups, bath towels), and that the pub is expensive (£4.20 for a soft drink, £7 for a beer etc), so the savings are offset at dinner."

"Great staff and very comfortable room. Food and breakfast were amazing "

"Atmosphere is very good. Fresh air."

"Good breakfast spread, with exception of no eggs available. No problems with room set up, excellent staff no problem too small to sort. Easy to find hotel. This was my first stay and would hope to stay next time I travel to Bath. "

"Beautiful place!"

"The staff were excellent and went out of their way to be helpful. The room was great and spotless and the breakfast was brilliant. Would definitely recommend!"

"Great stay, lovely peaceful location. Evening meal was fantastic! "

"Elegant refurbished and spacious room. Delicious evening meal"