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"This hotel was great a quick one night stay. The gal at the front desk was super friendly. The hotel was full but was never loud. My niece is gluten free and the breakfast had multiple gluten free options. The lady working the breakfast was also very kind and worked hard to keep the breakfast full. I would highly recommend staying at this hotel."

"Thank you for allowing dogs on the property. That is a plus. However, I was there four nights and had no courtesy cleaning of the room and I think that should happen at least every two nights with the provision of extra bath towels, etc.."

"The room was very nice and clean. Breakfast was good. The people above us walked very hard which was disturbing in the morning."

"Easy check in, clean rooms, and Lisa was super helpful and went above and beyond to make our stay amazing."

"Everything was great. Really neat place!!"

"We needed to change our reservation while in route to our destination. We called the hotel to accomplish the change. The staff were so helpful. Everyone did their best to assist with any needs we had. Excellent hotel, excellent staff. We would highly recommend the Sleep Inn in Charles City, IA."

"The room smelled like cigarette smoke"

"Clean rooms and friendly staff"

"Hot tub and pool closed and wasn’t notified. Building needs work outside. Parking lot needs striped. Smoking area should not be so close to entrance."

"We were in the building with one other guest! It was quiet and very comfortable! The breakfast meal was superb! The young woman that prepared the food was an artist! I have never had an omelet so light and tasteful! The Rose Room had a private balcony, that allowed us to sit outside and enjoy the weather! I definitely will stay there again!"

"Room floor dirty, dusty and fridge was off which had an odor when opened. Three person stay but room only had 2 bath towels. We couldn’t get more until housekeeping came in at 10am. "

"The hosts were great. It was so peaceful. The breakfast brought to our room was amazing. "

"That was my first time at Winstar. Excellent accommodations and well deserved vacation. Would recommend to anyone."