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"I paid Exedia $216, and the hotel only invoiced $177 was does Expedia not disclose that I will be paying their commisisons otherwise I awould have booked direct with the hotel!!"

"A surprisingly well equipped and well conceived property in the south-western region of Uganda. It's very quiet, very well-designed and my wife says it is of European quality - which is a compliment! We stayed in the honeymoon suite which was very spacious. The facilities including gym are way better than in most Ugandan properties. It is a little overpriced and the food is unremarkable BUT if I had to stay near Mbarara and I could get the rate down by 30% this would definitely be my preferred...

"No hot water, no working internet, they say they have internet and hot water for showers but it never works. I could barely lock my room, no working tv, lights in bathroom did not work, curtains falling out of wall. Everyone of these issues was brought to management the first three days and nothing was done. I stopped complaining. Upon checking out they refused to give a receipt of my expenses just said I had to trust them and pat the bill. I expect a partial refund as I had to pay between 10-...

"DO NOT BOOK THROUGH EXPEDIA Hotel was fine - decent quality for the money. Staff was very helpful. Breakfast was nice (though expect a Ugandan breakfast - Katogo and greens and potatoes and sausages). There's a nice view that's in the process of being blocked by a giant mall under construction. However, when I arrived they told me that they could not receive money from Expedia, and I needed to pay them directly. I did so and am in the process of trying to get my money back from Expedia; I...

"Lovely location for activities around Mbarara"