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"Whilst the staff are polite and friendly, there just seems to be a lack of urgency, untrained all around the hotel. Also seems to be a lack of staff. For a 5 star hotel I expect more! "

"Staff were super friendly and attentive. Beautiful property! Beds were very firm, not to our liking. Some features in room not working. Difficult to manage large luggage due to stairs, in addition to Lift."

"We stayed at Heythrop Park over the Easter weekend. The hotel is beautiful and big. Our room was in a perfect location near in the North wing and we were very close to their spa facilities. There was no information saying we had to check-in at a different location. This is what we were informed by reception at North wing. Never managed to figure that out!! First day we had breakfast at The Travelling Duke which was good as everything is served at the table apart from cereals. For the...

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"Fantastic hotel, relaxed atmosphere and delicious food. "

"Lovely place but no beer in the bar and neither was the restaurant open in the evening"

"Wonderful breakfast in a beautiful blue room looking out at a garden."