"We had an amazing 3 nights at the Swan. From the time we arrived to when we left the service was excellent. We were offered a drink from the bar when we arrived and on departure a coffee for the journey, never have we had this while staying in a pub! All the staff were friendly and very helpful, offering to help with our bags and any other needs we had. Our room, The Dolebury, was in an annex set aside from the actual pub and was beautiful and very clean. Complimentary water, tea and coffee and...
"No food options, but was a room with microwave in you could heat some food in. Didnt bother me as we ate out anyway. Bed was very comfortable. We came back to the apartment at around 9pm. We watched a film on the tv (netflix already logged in), which was a very pleasent surprise. We had a beautiful view from the balcony. Was so nice to wake up to of a morning. Overall cleanliness wasnt the best but not that bad that we couldnt stay, we didnt take much notice. Only encountered one member of...
"Friendly welcome. Room was spotless and the air con was awesome! Great pressure in the shower and nice smelling products. Reasonable prices in the bar. Comfy bed. Loved it!"
"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."
"We enjoyed our stay at the Apex City It was a wonderful visit to Bath. The staff was so helpful and very friendly. The location is walkable to dining, shopping, and sightseeing. The hotel was also very clean and quiet despite being on a busy road and having tour groups staying at the hotel. I would definitely stay here again. For reference, we did the bed and breakfast in a family room. "
"Great hotel with a lovely view of the sea from our room (12). Super friendly staff. Spotlessly clean. We will certainly visit again and highly recommend to others. "
"Weekend staff were amazing. On Monday the chef was extremely rude and condescending when was told that the coffee machine had run out of coffee and when was requested for a fried egg. She literally snapped at my son when he asked for a fried egg. Not impressed at all! Otherwise this hotel deserves a 5 star rating all over "
