Find hotels in Rougemont, NC from ฿1,916

"One advertisement said the hotel had a restaurant, which it did - but it was closed; all the advertisements showed a comfortable outdoor sitting area - it was in storage until after Memorial Day. Room was ok, but in need of updating…. All-in-all, I would say there are many other much better options at comparable rates that I would select on my next stop in Durham…."

"Breakfast menu was sporadically full - there was the same sausage Patty five out of seven mornings. The coffee was good. The basic fruit wasn't always available morning to morning. The Tevana tea selection was available only three of seven mornings and for people like me with food sensitivity it would be nice if they had the full selection each morning. "

"Everything from checkin to checkout and all in between was outstanding."

"Did not use business facility. "

"Check-in wasn’t as smooth as in the past. "

"Parking was fine. "

"We were lectured by the front desk when we checked in about using a third party to book our room. When housekeeping did our room, they did not replenish toilet paper or provide enough towels. The room is fair but very dark and cold feeling. Not impressed with this “4 star” hotel."

"The room is not cleaned well, there was contact lens of last customer left in the night stand and I reached out to the customer service. They offered to change a room but I refused due to kids live in the next door. I repeatedly ask them to clean the room again and change all the sheets as this finding was very uncomfortable. All the answer I got was they did do the house cleaning and no apologies. In the second day, I found another lens next to the phone, which means they only removed the one I noticed and not even clean the night stands throughly! The hotel is located in a beautiful campus and the building is great. But this experience was very disappointing regarding a four star hotel. Watch out when you check in."

"Clean room, close activities, friendly staff, restaurant on location. "