"This is a unique hotel and is a destination in itself. The maintenance of the ship is very good and we were glad to see all the people both staying and visiting. Having sailed on the ship, it was nice to be back on board.
The only way to access the public rooms is by purchasing the tour, even as a hotel guest. But access then is good and I was able to see things closed to passengers when the ship sailed. The lounges are now all event venues, so devoid of furniture.
Main negative is it’s an isolated location with little around it. That said, there is frequent bus service to the Metro and also a water taxi to various locations in the harbor. (All extra charge)."
"We arrived before our room was ready, however the 2nd floor was a nice lounge with food and beverage (self-service) with CC payment. Ideal for waiting. Hotel close to lots of amenities, sites, and transport. Air conditioning was a little weak,but advised front desk who were going to check it out. Front desk staff very efficient, friendly and helpful. Highly recommend this property."
"The Usual was perfectly located for walking around to all the sights.
The lobby/lounge was a great space for enjoying a book, playing a game, or enjoying a drink."
"An absolutely fantastic locale, super friendly staff, quietest hotel I’ve probably ever stayed in, and while I was hesitant to have a communal bathroom experience— it was great. I have to warn folks— especially Americans— the air conditioning is an absolute farce. Two people in that tiny space can create a lot of heat. If we’d had time to buy a small fan we would’ve— why the hotel doesn’t have some to check out or rent is beyond me."
"CitizenM is a fantastic property. Excellent by every measure.
- the hotel is a perfect combination of clean/useful design and well thought out amenities and features.
- breakfast is amazing - one of the best I’ve experienced in many years.
- the simple elegance of the guest rooms made it easy on the eyes and the mind."