"Friendly staff. Room was clean and well stocked. Did have to ask for some extra linens and the staff was really friendly and got them to us quickly. Overall a great stay. Continental breakfast was great to! "
"This was such an incredible Hotel. Our flights got canceled out of Chicago and I was lucky to find one room available here at the Hyatt super clean. The staff was beyond amazing. Jamie checked us in at the hotel and we loved the restaurant. The food was incredible and Bruna at the coffee shop was the sweetest employee and makes my coffee delicious! I will definitely recommend this hotel! 10/10 customer service and let’s talk about the bed and comforter best nights sleep I’ve ever had. The bed...
"I've stayed here multiple times and always have a great experience. This time was also great, the only issue was the first night the air conditioner seemed to be struggling with keeping the room cool, but otherwise everything else was great."
"My 2 nd time here .Mostly everything went well but there were some questions about the breakfast that was included but was not clarified earlier until I asked in detail (since the morning of the check out date no breakfast buffet was provided and we had to order not to exceed $US 50 per room ) so eventually we ended up not having to pay more."
"Stayed here twice at the start and end of a trip flying out of ORD. Worked out well only 10 minutes from the airport and stores and restaurants nearby. The staff were very nice and helpful when you need something not in the room which has a stove, microwave and full-size refrigerator. Would stay again."
"Billy assistant manager was excellent and the rest of the staff were very helpful and nice. It’s refreshing to find great customer service. The room was really quiet. But if you want to drink coffee and cook bring your coffee pot and anything you might need. The website says that they have a grab and go and it does not. Also bring your own towels or pay for more. I thank the staff for the job they do if they hadn’t been so great I would’ve had to lower my score. This is a no frills place if you...
