Customer service at the front desk was amazing.
There were unfortunately people outside my room at 2 a.m., making noise/disrupting my sleep. I did not call the office- though I should have. Staff may want to monitor grounds at night just to keep things in check.
Lynette
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 1 พ.ค. 2024
Hello Lynette,We appreciate your kind words about our front desk staff. We encourage guests to alert us to any disturbances, so we can swiftly address concerns. Our team values your feedback and will consider ways to enhance our nighttime monitoring for guest comfort.
The room and facilities in general are fine, convenient transportation. The only minor issue is that it took quite a while for the receptionist to process and confirm my additional one-night booking.
Thi Thu Huong
การตอบกลับจาก Manager วันที่ 1 พ.ค. 2024
Hello Thi Thu Huong,We appreciate your feedback regarding the facilities and convenience of transportation during your stay. We always strive to improve our service efficiency to enhance guest experience overall. Should you have any concerns in the future, please do not hesitate to contact our management team for further assistance.
4/10 แย่
James
26 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
First my room had a very bad odor. Like some tried to clean a smell out of a carpet stain and reall did a bad job. The staun was brown, smelt like bad shampoo carpet cleaner. Stayed wet the two days i staye there. The stain was by the bed. I had to sleep on other side si wouldn't step or smell the odor.
The staff was great, but don't need to stand buy door way of entrance to check in office and smoke.
Had guy next door smoke outsider his room and smoke came through my rooms door..
Also I booked because of hot tub, was broken.
In dinning area macine to make morning juices were also broken.
The morning manager was great who i checked out with.
James
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 30 เม.ย. 2024
Hello James,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize for the inconveniences you experienced during your stay. Your concerns regarding the room odor, smoking, hot tub, and juice machine will be shared with our team to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back in the future.
The staff is excellent. My room very comfortable. Complimentary sandwiches available at check-in!
Nancy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 25 เม.ย. 2024
Hello Nancy,We are thrilled to hear that you enjoyed the excellent service from our staff and found your room comfortable. It's great to know you appreciated the complimentary sandwiches provided at check-in! Thank you for sharing your positive feedback with us.
Hello Chad, We're sorry to hear about your experience. We recommend reaching out to the hotel management for further assistance with this matter. Your comfort is important to us, and we apologize for any inconvenience caused.
6/10 พอใช้
Judy, Sacramento
13 เม.ย. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The area is noisy, out dated, transient activity, hard pass.
Judy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 15 เม.ย. 2024
Hello Judy, We're sorry to hear about your experience. Guest feedback is valuable for our improvement efforts. If you have any further details to share, please don't hesitate to reach out to our management team. Thank you for bringing this to our attention.
Lovely one night stay. Walked over to Michael's and we walked to dinner. Staff was wonderful, especially the young man at the desk he showed up just in time to carry my suitcase up the stairs.❤️
Ann L.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 14 เม.ย. 2024
Hello Ann L.,We are delighted to hear that you had a pleasant stay with us and enjoyed our convenient location. Our team strives to provide excellent service to all our guests. Thank you for sharing your feedback, we hope to welcome you back again soon.
Hello Harold,We're delighted to hear you enjoyed the nearby "TwoShy" brewery during your stay. It's wonderful to know our location was convenient for you to explore the local attractions. We appreciate your feedback and hope you had a memorable experience in our hotel.
6/10 พอใช้
gary
เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
31 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff very polite & working hard.
The facility is becoming run down & needs lots of work to refresh it. Room was clean but in tired shape.
gary
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 3 เม.ย. 2024
Hello gary, Thank you for acknowledging our dedicated staff. We appreciate your feedback on the condition of the facility and room, as we are constantly working to improve our guest experience. Your comments will be shared with the appropriate teams for further evaluation and possible enhancements.
4/10 แย่
Joost
31 มี.ค. 2024
Check in time was 3:00. Room not ready until 4:30 due to staff shortage.
Joost
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 3 เม.ย. 2024
Hello Joost, We apologize for any inconvenience you experienced with the delayed check-in. Thank you for your understanding during this unexpected situation. Your feedback is important in helping us improve our services for future guests.
10/10 ดีเลิศ
Manuel
28 มี.ค. 2024
Manuel
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 20 เม.ย. 2024
Hello Manuel,We are delighted to hear that you had a wonderful stay with us! Please feel free to reach out if there is anything further we can assist you with.
Hello Carlos,We are delighted to hear that our hotel provided a comfortable stop during your journey. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future to enjoy another relaxing stay.
10/10 ดีเลิศ
David
เดินทางเพื่อธุรกิจ
9 มี.ค. 2024
Great
David
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Hello David,Thank you for sharing your feedback with us. We appreciate your kind words and are pleased to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon for another enjoyable stay.
Breakfast was the best out of the ither 4 hotels we stayed at.
Lynne
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 9 มี.ค. 2024
Hello Lynne, We are delighted to hear that you enjoyed our breakfast offerings more than those at other hotels. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another satisfying stay with us.
Absolutely an awesome stay. Friendly, safe and quiet. I have nothing bad to say about this property. I will definitely mark this spot down and will stop again for future travels.
Angela
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 3 มี.ค. 2024
Hello Angela,We are thrilled to hear that you had a wonderful experience during your stay with us. It's fantastic to know that you found our property to be friendly, safe, and quiet. We appreciate your positive feedback and look forward to welcoming you back on your future travels.
10/10 ดีเลิศ
Kuang
25 ก.พ. 2024
Kuang
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 22 มี.ค. 2024
Hello Kuang,We are thrilled to hear that you enjoyed your stay with us! If you have any more comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic experience!
Hello JOHN,We are pleased to hear that you found our hotel clean and comfortable. We value your feedback and hope to welcome you back in the future for another enjoyable stay.
Hello Nancy,We are delighted to hear that you found our hotel to be friendly and clean, and that you had a comfortable stay with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
Hello dave,Thank you for your positive feedback! We take pride in our attentive staff and high standards of cleanliness. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
Hello Richard,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you found our property clean, quiet, and convenient. Your satisfaction is extremely important to us, and we appreciate your positive feedback. We look forward to welcoming you back in the future for another enjoyable experience.
Hello SCOTT,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We hope to welcome you back again soon for another fantastic stay.
This is an older BW. Beds were comfortable.
Time for upgrades.
Michael
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Manager วันที่ 29 ม.ค. 2024
Hello Michael,Thank you for your feedback and for highlighting the comfort of our beds. We appreciate your suggestion for upgrades and will take it into consideration for future improvements. We strive to provide a pleasant experience to all our guests.
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a good experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another enjoyable stay.
Hello Joe,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience. We hope to welcome you back in the future for another memorable stay.
Great place to stay, very conveniently located, everything is around
Ghousia
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 8 ม.ค. 2024
Hello Ghousia,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are glad to hear that our convenient location met your needs and provided easy access to nearby amenities. We hope to have the opportunity to welcome you back in the future.
2/10 แย่มาก
David
26 ธ.ค. 2023
David
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 17 ม.ค. 2024
Hello David, We're sorry to hear that your experience at our hotel did not meet your expectations. We encourage you to reach out to us directly so we can address any issues you encountered during your stay. We value your feedback and strive to improve our services for future guests.
Hello mandana, We're sorry to hear that your experience at our hotel was not up to your expectations. We encourage you to reach out to us directly with any specific feedback, so we can address any issues you may have encountered. We appreciate your stay and hope to have the opportunity to serve you better in the future.
Hello Cheryl,We appreciate you taking the time to share your rating with us. We're glad to hear that you had a positive experience during your stay at our hotel. If there is any additional feedback you would like to provide, please feel free to reach out to us directly. We hope to welcome you back in the future for another great stay.
Hi Friends, your property is so well run.
Ana, who checked us in last night, was welcoming and friendly. The room was very clean, as are the grounds and common areas. Breakfast is a cut above too. We would stay here again without hesitation. Happy Holidays to all. Kim, Doug and Barkly x
Kim
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 28 ธ.ค. 2023
Hello Kim,Thank you for your kind words about our property and our outstanding team member, Ana. We are thrilled to hear that you found our rooms, grounds, and common areas to be clean and well-maintained. It's always a pleasure to know that our guests had a enjoyable breakfast experience as well. We appreciate your support and look forward to welcoming you back in the future. Happy Holidays to you too!
Hello Joni,Thank you for choosing our hotel for your stay! We appreciate your rating and are glad to hear that you had a positive experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
Staff was great. The property was in good condition. Convenient location. Wish they had queen beds not doubles.
Dane
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 21 ธ.ค. 2023
Hello Dane,Thank you for your feedback! We're delighted to hear that our staff provided excellent service and that you found our property in good condition. We appreciate your suggestion regarding the bed size and will take it into consideration for future improvements. We hope to welcome you back on your next visit.
8/10 ดี
Markus, Blue River
17 ธ.ค. 2023
Markus
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 19 ธ.ค. 2023
Hello Markus, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
6/10 พอใช้
Nicola
11 ธ.ค. 2023
Nicola
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 2 ม.ค. 2024
Hello Nicola, We appreciate you choosing our hotel for your stay. If you encountered any issues during your time with us, please don't hesitate to reach out to us directly. We value your feedback and would like the opportunity to address any concerns you may have had.
Older & my room was handicapped with strange layout. Bath depart from toilet & sink. TV in sitting room didn’t work. Sink stopper inop. Needs some maintenance & upgrades
Lester D
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Manager วันที่ 9 ธ.ค. 2023
Hello Lester D,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the layout and maintenance of the room. We apologize for any inconvenience caused by the inoperative TV and sink stopper. We value your input and will take it into consideration as we continue to make improvements to our hotel.
We had a nice stay, everything was fine except the heater which was noisy and improperly located in the room.
Meisam
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 9 ธ.ค. 2023
Hello Meisam, Thank you for choosing to stay with us and sharing your feedback. We apologize for any inconvenience caused by the noisy heater. We appreciate your patience and understanding during your stay. Please know that we will take your comments into consideration for future improvements.
Stayed at this location based on previous reviews from Expedia members. I can not recommend this place or location. Its located off highway 5 however you need to drive though alley adjoined with gas station. The pictures Expedia publish are not accurate of how this establishment really looks outside or inside. Look elsewhere for your recommendations.
Daphne
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 6 ธ.ค. 2023
Hello Daphne, Thank you for sharing your feedback with us. We apologize if the location did not meet your expectations. We appreciate your comments and will use them to improve our guests' experience. We understand that each traveler has specific preferences, and we encourage guests to thoroughly research and view multiple sources when making a decision.
Hello Jeffrey,We are thrilled to hear that you had an exceptional stay at our hotel! Your satisfaction is our top priority, and we are delighted to have met your expectations. We hope to have the pleasure of hosting you again in the future. Please do not hesitate to reach out to us if you have any further feedback to share.
4/10 แย่
John
24 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
This property is old and tired and in desperate need of work. It’s ok to be old but the bedding is a low quality polyester spread over a thin prison blanket and a top sheet. If you like a cold room and a warm bed you’re out of luck. The cleaning staff did the best they could with what they have. Everything is old and smells old. The guy at the front was nice enough.
All in all the worst value for a hotel that I’ve had in a long time. It should be priced at the lowest level and then I wouldn’t stay there but others might feel that they at least had a bed under a roof and didn’t have to overpay
John
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 29 พ.ย. 2023
Hello John, Thank you for sharing your feedback with us. We appreciate your comments regarding the age of the property and bedding quality. We value the efforts of our cleaning staff in maintaining cleanliness. We apologize if the experience did not meet your expectations. We continuously strive to improve and will take your comments into consideration.
10/10 ดีเลิศ
Jagdish
18 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
A very good Thai restaurant right next door.
Jagdish
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 21 พ.ย. 2023
Hello Jagdish,We appreciate your feedback regarding the nearby Thai restaurant. It's great to hear that you enjoyed the dining options in the area during your stay. We always strive to provide a convenient and enjoyable experience for our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.
Hello ELI,Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. We regret that our hotel fell short of your expectations and we'll take your feedback into consideration for future improvements. Please feel free to reach out to our management team directly regarding any outstanding concerns you may have.
Hello Thomas,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.
We have stayed here often and will continue to do so.
Charles
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 1 พ.ย. 2023
Hello Charles,Thank you for your loyalty and continued patronage! It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. We value your feedback and appreciate your support. We look forward to welcoming you back on your next visit for another enjoyable experience.
It was good stay- got a free upgrade to King suite and that was awesome. King suite is more like a single bedroom apartment.
Aseem
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 20 ต.ค. 2023
Hello Aseem,We're thrilled to hear that you enjoyed your stay with us and the complimentary upgrade to our King suite! We take pride in providing our guests with comfortable and spacious accommodations. Hope to have you back soon!
Tiffany At Front Desk Was Very Accommodating With Our Issues At Moving To Another Room The 2nd Day Of Stay, As Hotel Had Carpet Cleaning Going On In All The Rooms.
Ryan, Who Handles The Breakfast In The Morning Was Excellent. Hands Down The Best Breakfast We Every Had At "Breakfast Included" Hotel.
These Two Staff Members Really Know What Customer Service Is All About. Kudos To You Both.
Gregory
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 20 ต.ค. 2023
Hello Gregory,Thank you for your kind words! We're glad that Tiffany and Ryan were able to assist you with your room issue and provided excellent breakfast service. We appreciate your feedback and will pass along your compliments to them.
Hello Judy,Thank you so much for your positive review! We are thrilled to hear that you had such a great experience with us. We look forward to welcoming you back in the future.
Room was dirty. It was advertise as $ 123, then went up to $ 145, $ 157 and final credit card charge $ 171. Hotel states Hotel.com does not add in pet charge. But booked room with pet. Low end hotel at high price.
Lori
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 14 ต.ค. 2023
Hello Lori,We apologize for any inconvenience regarding the cleanliness of the room. Regarding the price, additional charges such as pet fees may apply. We appreciate your feedback.
8/10 ดี
Dorothy, Olympia
9 ต.ค. 2023
Dorothy
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 31 ต.ค. 2023
Hello Dorothy,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that your overall experience at our hotel was satisfactory. If there are any specific concerns or suggestions you would like to discuss further, please feel free to reach out to our management team directly. We look forward to hosting you again in the future.
Hello Carrie,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to someday have another opportunity to host your stay.
10/10 ดีเลิศ
Nancy
เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัว
5 ต.ค. 2023
Property is dated but clean. The staff was courteous and very nice. There are nearby stores, restaurants and gas stations. Easy to get to from highway 5.
Nancy
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 7 ต.ค. 2023
Hi Nancy,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.
6/10 พอใช้
Charla
เดินทางกับครอบครัว
28 ก.ย. 2023
TV’s in the room did not work. I had to be moved. My brother had a separate room and his TV did not work either. Time for new TV’s.
Charla
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 30 ก.ย. 2023
Hello Charla,Thank you for sharing your experience. We truly appreciate the insight regarding our room and your insights regarding our tv. Your voice is very valuable to us and we hope you will return on your next travels.