Our one night stay was quiet and comfortable. The room was very clean and comfortable. It was late April so there was no activity on the property and I did not meet with any staff members. The communication regarding room access was excellent. I would recommend this property and will stay here again when visiting the Catskills.
The room was very cold when we arrived(57) degrees when it was 15 degrees outside. The baseboard heat wasnt great so a portable heater/ ac adjusted for heat. Plus, there was a clicking sound that lasted about 10 seconds every 15 minutes. Was told it was water going through pipes. We slept ok but still very annoying. You had to drive to the fitness room and the game room. Wouldnt recommend this in the winter time.
Deborah
เข้าพัก 2 คืน, กุมภาพันธ์ 2025
6/10 พอใช้
Carole
เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัว
29 ธ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The walls of the hotel rooms are paper thin and we could hear absolutely everything in the room beside ours. Our Keurig coffee machine was not working and leaking. There was only one large bath towel per person for a stay of two nights.
The menu for the restaurant has only 4 entrées and the trout was not available. That is short for a stay of two days. The lounge room has games but is not heated and it is freezing. The roads on property grounds are not salted and as a result it is dangerous walking, including on the parking in front of the rooms. The outdoor ice skating rink is small but great.
The personal tries to do their best but you feel they do not really care about costumer feedback.
The rooms are brand-new and stylishly decorated. The staff was super helpful and made sure I was taken care of when I couldn’t find transportation to Roscoe. Thanks Bob and Jim. Absolutely recommend a stay at the Mountain Inn.
The Inn was very average for the price they charge. I travel full time for work and I could get a super nice room at a 4 star hotel for the price they're charging. Restaurant on site was good and staff was friendly.
We had an amazing stay here. The staff is friendly and focused on customer experience. The room was clean, huge and spectacular. We ate a delicious salad, wings, and burger at the restaurant and went to a concert at Bethel. We came back to the lodge and watched amazing Aurora Borealis and meteor showers from the balcony in our room. It is so peaceful and remote there you can see the entire universe of you look up. This was one of the best nights of our lives on this one night stay at Roscoe Mountain Lodge!
Perfect hotel to go relax and disconnect. Comfortable spacious rooms. Very nice club house to eat and hang. Perfect for runs and exercise and to seat in their multiple outdoors fire places.
We stayed two nights. Without warning (Expedia booking or mountain club website), the bar/restaurant was closed for renovations.
No breakfast!!!!!!!! No lunch!!! No diner!!!!
Completely unprofessional manager who did not even call me back.
The noise insulation of the room was terrible.
Wonderful space, comfortable bed, every room has a balcony with table and chairs, fun game room with ping pong and foosball, acres and acres of grounds to wander, dog-friendly, communicative. Can’t say enough great things. 10 minutes to Roscoe with cute coffee and several dining options, 15 minutes to Livingston Manor with even more shopping options and dining. Will stay again for sure.