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"The stay was okay; nothing spectacular. Most of the staff wasn't very friendly; but the breakfast was good."

"My son and I came there for a quick spring break get away. And then again recently and each time we have enjoyed the pool and the kind staff. We will be back!"

"The room is spacious and clean. The staff are very friendly and helpful. I highly recommend this hotel."

"Great gathering area."

"Breakfast was poor in variety"

"Will come back"

"Really enjoyed our stay, clean and well maintained facility, keep up the good work"

"Staff was friendly"

"We had an excellent stay here with no problems. Just know incase it is an issue, there is no swimming pool. This was of no importance to us. Since we were there for 5 days, the free breakfast got a little monotonous, as it's the same every day. But overall we would definitely recommend."

"Great stay"

"This was a great experience for an overnight stay. The staff were very friendly and helpful. They recommended transportation to Pine Knob so we didn’t have wait in traffic or look for parking. The breakfast buffet in the morning was very good. The room was very nice, very clean, well appointed, and made great use of the space. We will definitely stay there again"

"This Hotel is very clean with updates in room as well bath. Breakfast is great with good coffee. But for privacy we prefer higher level rooms, and they didn't grant us that. Next day storms hit the area and power outages were everywhere. Hotel has generator but only delivered power into the lobby but not the rooms, so they were hot. I know this is not the staff fault, but I feel staff can do better to comfort customers."

"Nice clean hotel with decent breakfast buffet. Will stay again. A little further out from the city than expected but would stay again."

"When we arrived, we were informed that the property owners are now assessing a new $5.00 per day "general" charge. Staff had no idea what charge was for. I insisted charge be removed and it was the next day. Was not listed on expedia website or anything posted at site. I did not feel being "ambushed" at check in was fair. Staff very nice and apologetic. Will make IHG aware. Other than that, stay was good."

"I would book there again."

"Very friendly staff, nice place if you have a dog with you! "

"Everything was good. Breakfast can be bit better but other than that, very clean and great staff."

"The staff was understandably understaffed but still managed to keep everyone content. I wasn’t able to check into my hotel on time while they ran behind cleaning rooms. I was told I’m the 8th person/family waiting. I asked for a late check out which was 3 days later paid upfront and they had no issue honoring that for me. Breakfast, pool and proximity to freeway is a plus. I did have one racist run in, a man next door to me yelled racial slurs from his balcony. This happened to be on check out...