Dear Richard,Thank you for your review. We value your feedback and the time you've taken to share. While we're excited that our hospitable team and high standards of cleanliness were the highlights of your stay, we are distressed that the same cannot be said about our accommodations. Guest feedback is our foremost catalyst for beneficial and effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.General Manager

Dear Kayla,We're so happy to know that our clean accommodations were perfect for your needs! Thank you so much for the high rating, and we hope to see you again at some point in the future. General Manager

All comments are helpful, and we value your input. We are sorry to hear about your concerns with the toilet, A/C, and bed and pillows. This is certainly not the level of experience that we strive for. Thank you, and we would be grateful for another opportunity to show you a more enjoyable stay. General Manager

Dear Gregory,Thank you for choosing Country Inn & Suites by Radisson, Rome, GA. We're delighted our location, cleanliness, and staff's hospitality met your expectations, along with the abundance of our breakfast offerings. Your comfort is important to us, and we will look into the mattress concern you highlighted. It's wonderful to know you would choose us again, and we eagerly anticipate providing an even more comfortable stay.General Manager

Dear Larry,Thank you for notifying us of your experience. We apologize that our team could not find the cause of the odor. We will work to ensure this is addressed right away and that our guests are adhering to our policies. However, we appreciate you highlighting the level of service our team provided. This will be passed along to the front desk team. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.General Manager

Dear Robert,Thank you for staying with us at Country Inn & Suites by Radisson, Rome, GA. It is wonderful to hear that you found our location convenient for your needs and we trust you had a good night's sleep in our comfortable accommodations. Our team looks forward to seeing you again when you are next in the area. General Manager

Dear LaToya,Thank you for your feedback. Our team is dedicated to providing a quality experience that aligns with our guests' expectations, and we're pleased to know we were successful. We hope to welcome you back soon to Country Inn & Suites by Radisson, Rome, GA.General Manager

Dear Jan,Thank you for staying at Country Inn & Suites by Radisson, Rome, GA. We're pleased to hear that you found our hotel a good value, and we look forward to your next visit.General Manager

Dear Leonard,We're delighted you enjoyed your stay at Country Inn & Suites by Radisson, Rome, GA and appreciated the included breakfast. Should you be in the area again, please come back to see us.General Manager

Dear James,Our team at Country Inn & Suites by Radisson, Rome, GA is so pleased that our clean accommodations, helpful service, and convenient location made for an enjoyable stay. Thank you for the positive comments, and come back soon.General Manager