Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had a comfortable stay with us and enjoyed our amenities, including the comfortable bed, blackout blinds, and breakfast options. We appreciate your feedback about the ambiance outside, and we'll ensure the safety and comfort of our guests is a top priority. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback and rating. We're glad to hear that you had a positive experience during your stay. If there are any areas where we could improve to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Guest,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you had a nice and easy check-in experience and that you found your room to be clean. We appreciate your review and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay for the Blue Ridge Marathon. We're delighted that our convenient location, attentive staff, comfortable beds, refreshing shower, and delicious breakfast contributed to making your stay memorable. We're especially pleased that you enjoyed our coffee! Your feedback about the bathroom fan and toilet noise is duly noted, and we'll explore ways to address this for a more pleasant experience. We look forward to welcoming you back next year!Sincerely, Hotel Manager

Dear Guest,Thank you for your review, Jing! We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If there are any specific areas where we can improve and earn that extra star next time, please don't hesitate to let us know. We value your input and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating and glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. It's great to know that our hotel met your expectations in terms of cleanliness, professionalism, and value. We're honored to be your choice when visiting Roanoke, and we're delighted that you were completely satisfied with your stay. We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your review. We appreciate your feedback and would love to hear more about your experience with us. If there are any areas where we can improve or if you have any suggestions for us, please feel free to share. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you had a great experience during your stay with us. Your positive feedback is much appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a satisfying experience during your stay. If there's anything specific you feel we could improve upon to earn that fifth star next time, please don't hesitate to let us know. We value your feedback and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your review. We're glad to hear that you found your room large, clean, and comfortable. Your suggestion regarding adding another safety bar in the tub/shower combination is appreciated, and we will certainly consider it for the future. We're pleased that you were overall satisfied with your stay, and we hope to welcome you back again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your excellent review! We're delighted to hear that you found our property conveniently located, our staff friendly, courteous, and helpful, and our rooms clean. Providing a positive guest experience is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive review! We're delighted to hear that you found our staff to be very friendly and courteous during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you found our staff friendly. We apologize for any inconvenience regarding the late check-out policy. We understand the importance of flexibility for our guests and will take your comments into consideration as we strive to improve our services. We appreciate your input and hope to have the opportunity to better accommodate you during your next visit.Sincerely, Hotel Manager

Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

Dear Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed your stay, despite the area not meeting your expectations. We're glad you appreciated the mountain view from the 3rd floor, the friendly staff, hot breakfast, and the peaceful atmosphere. Your feedback about renovations is duly noted, and we'll strive to improve wherever possible. We hope to welcome you back again soon!Sincerely, Hotel Manager

Dear Guest,Thank you for your valuable feedback and for choosing to stay with us. We're delighted to hear that you were satisfied with most aspects of your stay. We appreciate your suggestion regarding the bathroom size, and we'll certainly take it into consideration for future improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another excellent experience.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights, both positive and constructive. We're pleased to hear that you found aspects of your stay enjoyable. We have noted your concerns and will address them to enhance our services for future guests.Sincerely, Hotel Manager

Dear Guest,Thank you, Shannon, for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve and earn that extra star next time, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel nice and clean. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

Dear Martin,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. We appreciate your input and hope to welcome you back again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your review. We're glad to hear that your stay was fine overall. If there's anything specific you believe we could improve upon to earn a higher rating next time, please feel free to share your feedback with us. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

Dear Ursula,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

Dear Guest,Thank you for your excellent review! We're thrilled to hear that you enjoyed your stay with us and found our facility clean and comfortable. Providing a pleasant and welcoming environment for our guests is our top priority, and we're delighted that we met your expectations.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our property very clean and our breakfast area tidy. It's wonderful to know that you enjoyed the breakfast offerings during your stay. Your satisfaction is important to us, and we hope to welcome you back for another excellent experience in the future!Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that our location was convenient for your event. Providing a great location for our guests is important to us, and we're glad we could meet your needs.Sincerely, Hotel Manager

Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you were greeted quickly and warmly by our staff. It's wonderful to know that you found our hotel clean and well-kept. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Karl,Thank you for your perfect 5 out of 5 rating and positive feedback! We're delighted to hear that you found everyone helpful and that you enjoyed your stay with us. Providing excellent service and ensuring our guests have a pleasant experience is our priority, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Guest,Thank you for choosing to stay with us and for taking the time to leave such a positive review!We're delighted to hear that you found our staff to be great and our rooms clean. Providing excellent service and maintaining a high standard of cleanliness are among our top priorities.We appreciate your feedback and hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your rating. We're glad to see that you had a positive experience during your stay. If there are any areas where we could have improved to earn that extra star, please let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

Dear Matthew,Thank you for your feedback and for rating your stay! We're glad to hear that our staff was able to promptly address the noise issue by moving you to a quieter part of the hotel. Your comfort is important to us, and we appreciate your understanding. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

Dear Guest,Thank you for choosing to stay with us again and for taking the time to share your feedback. We're thrilled that you enjoyed our breakfast offerings during your recent stays. Providing a great breakfast experience is important to us, and we're delighted to hear that we met your expectations. We appreciate your continued support and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive review! We're delighted to hear that you found our hotel to be a great choice for overnight stays during concerts at the Berglund Center. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your rating on Expedia. We appreciate your feedback and would be interested in hearing more about your stay. If there are any specific comments or suggestions you'd like to share, please feel free to do so. Your input is valuable to us, and we hope to have the opportunity to welcome you back for another enjoyable experience.Sincerely, Hotel Manager

Dear Guest,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your positive feedback with us on Travelocity! We are delighted to hear that you enjoyed a comfortable bed, a nice shower, and our fresh waffles during your stay. Your satisfaction is our goal, and we appreciate you taking the time to highlight these positive aspects of your experience. If there is anything specific that made your stay memorable, we would love to hear more. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

Dear Guest,We're sorry to see your low rating. If there are specific issues or concerns you'd like to share, please provide more details so that we can address them and improve our services. Your feedback is valuable, and we strive to ensure a better experience for all our guests.Sincerely, Hotel Manager

Dear James,Thank you for your positive review on Expedia! We are pleased to hear that you found our hotel fairly presented during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there are any specific aspects you enjoyed or if there's anything we can do to enhance your future visits, please let us know. We look forward to the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

Dear Guest,Thank you for your fantastic 5-star review on Expedia! We are thrilled to hear that you had a wonderful stay and appreciated the cleanliness of our property, the kindness of our staff, and the convenient location near Amtrak. Your positive comments motivate us to continue providing excellent service. We look forward to hosting you again in the future and ensuring another enjoyable experience. Thank you for choosing our hotel, and we can't wait to welcome you back!Sincerely, Hotel Manager

Dear Guest,Thank you for the outstanding 10 out of 10 rating on Hotels.com! We are delighted to hear that you had a fantastic experience. If there are any specific highlights or areas where we can continue to exceed your expectations, please let us know. We appreciate your feedback and look forward to serving you again.Sincerely, Hotel Manager

Dear Kathleen,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback on Hotels.com. We appreciate your acknowledgment of our clean facilities and the efficient and friendly service provided by our staff. We apologize for any inconvenience caused by the soft mattress and the mediocre breakfast. Your comments are valuable, and we will take them into consideration as we strive to improve our offerings. We are glad that overall you found the stay satisfactory for the price. If there are specific areas you believe we can enhance, please feel free to share more details.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback on Expedia. We are pleased to hear that you found our rooms clean and comfortable, the location suitable for your needs, and our staff pleasant and helpful. It's great that you enjoyed the breakfast as well. We appreciate your input regarding the coffee, and we will certainly take that into consideration for improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing our hotel.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback on Expedia. We are delighted to hear that you found our room and bathroom clean during your stay. Your satisfaction is important to us, and we appreciate your positive comment. If there are any specific areas you think we can improve upon or if there are features you particularly enjoyed, please feel free to let us know.We look forward to the opportunity to welcome you back for another positive experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We are thrilled to know that you had a fantastic experience during your stay. Your satisfaction is our priority, and we are grateful for your positive feedback. If there are specific aspects that made your stay exceptional, we would love to hear about them. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your delightful experience on Hotels.com! We are thrilled to hear that you had an enjoyable time with your family during your stay at our hotel, especially for the Illuminights in Explorer Park. It's wonderful to know that our convenient location, friendly and helpful staff, comfortable room, spotlessly clean bathroom, excellent breakfast, and spacious dining area all contributed to your positive experience. We appreciate your kind words and look forward to hosting you and your family again in the future for another memorable stay.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We appreciate your positive feedback and are pleased to know that you had a satisfying experience during your stay. If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback on Expedia. We sincerely apologize for the disappointing experience you had during your stay. We are sorry to hear about the issues you encountered with the breakfast, coffee, and the service provided by our front desk staff. Your comments are taken seriously, and we will address these concerns promptly to improve the quality of our offerings and service. We appreciate your candid feedback, and if there is anything specific you would like to share to help us make amends, please feel free to provide more details. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We appreciate your positive feedback and are delighted to know that you had a great experience during your stay. If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your positive feedback on Expedia! We are delighted to hear that you found our hotel to be a good value and that you enjoyed the comfortable beds and pillows. It's especially rewarding to know that our staff, both at the front desk and housekeeping, provided great service during your stay. Your kind words are appreciated, and we will ensure that this feedback is shared with our team. We look forward to the pleasure of hosting you again in the future for another enjoyable stay.Sincerely, Hotel Manager