I booked the weekend for a staycation to relax and wind down. I honestly had a wonderful time - it was so great and I enjoyed every mi it’s of the stay: the room was excellent, the spa, swimming pool and jacuzzi were great. The breakfast was delightful and the room service was great!
Amazing hotel, very noce service, staff very helpful, definitely we would stay again next time!
เข้าพัก 1 คืน, พฤศจิกายน 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
omur
4 ส.ค. 2026
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
There are many hotels offering a far better experience at the same price point.
Unfortunately, this hotel lacks even the basic standards of hospitality. The room telephones are not working, there are ongoing electrical issues, and the air conditioning is both extremely noisy and ineffective. Despite repeated complaints, these problems remained unresolved throughout my stay. I cannot recommend this hotel.
Beautiful hotel and amazing staff! We stayed here in the 3 bedroom penthouse for my daughter’s graduation in Riyadh. It is gorgeous! The front desk was so polite and welcoming. They helped to make an already special occasion better! Thank you مخبل for your help and kindness. ✨
Very high quality, for executive travellers. Dress appropriately. quiet rooms. Amazing breakfast. Right in the financial district. High quality restaurants are all there.
เข้าพัก 2 คืน, ตุลาคม 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Faisal
12 ม.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The staff are doing their best, the processes are terrible
Overall its a 4* hotel
Positive: Room Design.
Negative:
air-conditioning noise always on.
Matress hard and not comfortable
Can not open windows.
Its very close to High voltage tower
Opted for the executive lounge access & Probably the worst executive lounge I have ever been to. Most days coffee machine wasn’t working (once it was milk missing once water once cleaning etc). Hardly any soft drinks in the fridge in the lounge. Hardly any food either & never found anyone attending the lounge. The lounge was worse than a holiday inn or a motel & I am not exaggerating. I complained thrice about it & no change. Asked manager to get back to me at the front desk - no reply. Sent message to property via Expedia - no reply.
Nice property in terms of looks & also maintenance. Clean. Staff at the front desk were good. But the unacceptable executive lounge just made the entire stay tainted.
Given the layout of the hotel you have to walk outside to get to certain areas & restaurants or spa. They should either shade the walkway or put mist machines there like malls in Riyadh have. Property is also right next to a major highway. Though not very noisy.
This is not a 5* hotel. This is a building that was apparently originally designed to be an office block (super thin walls) converted to a hotel? Staff service is appalling. Definitely not high end. Only positive is the restaurants. Would never return.