I had a wonderful stay at Le Méridien hotel, with excellent amenities and service throughout. However, the valet parking service fell short of expectations, lacking the efficiency and courtesy I had experienced elsewhere. Despite this, the overall experience was still enjoyable.
Service was terrible and specially the laundry and housekeeping. Always missing customer requests and there are no record of registering request such as room make up, laundry delivery time,… etc
Not consistent. 3 weeks ago the hotel service and cleanliness was good. This time the room was not clean with slippers used and thrown in the cupboard. Also I had to request coffee capsules almost 3 times and it never arrived. Not what I experienced the first time and definitely not what i would expect from Le Meridien
Staff were friendly and approachable. Room was clean and comfortable. The contemporary design and hard surfaces mean that the interior feels a little stark and unfriendly (just a personal view though) and I thought the food (breakfast and evening room service meal) were quite average.
Very pleasant stay although some spa areas were not functioning during our stay but the room and “Salah” and his Colleague from front desk were very accommodating and pleasant to deal with.
Best thing about this hotel is the location and the view. Other than that they need to improve hospitality and cleanliness.
I’d recommend it for business trip.
เข้าพัก 1 คืน, กุมภาพันธ์ 2021
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
abdulaziz
2 ม.ค. 2021
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
Very bad experience during check in.
Very bad room service
I will never stay here again.
One of the cleanest hotel so far in KSA and excellent service I hope it stay the same as some of KSA is 5 starts but not really however this hotel showed a good standard of quality