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Crowne Plaza Riyadh Al Waha by IHG

Travelers find a peaceful urban retreat at this Riyadh hotel where they can relax poolside or visit the nearby Sahara Mall for shopping and entertainment

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Crowne Plaza Riyadh Al Waha in central Riyadh offers a tranquil retreat with an indoor pool and sun loungers. Enjoy the peaceful garden, book a spa massage, connect with free in-room WiFi, or request help from the concierge and dry cleaning services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 1 January 2026 to 31 August 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for SAR 100.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 115 for adults and from SAR 65 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000571

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Crowne Plaza Riyadh Al Waha by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Crowne Plaza Riyadh Al Waha by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Riyadh Al Waha by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Riyadh Al Waha by IHG?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Riyadh Al Waha by IHG?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Riyadh Al Waha by IHG located?

Located in King Salman, this spa hotel is 0.8 mi (1.3 km) from Riyadh International Convention and Exhibition Center, and within 6 mi (10 km) of Sahara Mall and Imam Muhammad bin Saud Islamic University. King Saud University and Riyadh Zoo are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

7.8

Cleanliness

7.6

Amenities

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 81 reviews
Rating 8 - Good. 16 out of 81 reviews
Rating 6 - Okay. 9 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 10 out of 81 reviews

Reviews

Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Staff was very nice and helpful, clean rooms and great customer service. I highly recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, beautiful hotel
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Special thanks for front desk and restaurant staff for their professionalism and support
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Friendly staff and clean rooms.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

hussam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean and furniture is old
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel stunk of smoke, utterly disgusting. Even in the non-smoking rooms the air con blew out disgusting air, standard rooms look out to a wall. There should be a disclaimer if staying at this hotel. Good variety of food, but the hot food was cold which was a shame. Limited food options, couldn't have breakfast as it wasn't served until 7am and I left at 630 to work. Room service was the same, 45 mins for anything. At the coffee shop you couldn't get a drink until 12pm. There was a lot of issues with this hotel, would not recommend to anyone.
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

wael

Liked: Amenities
Very quite clean and great staff
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Manivarnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice stay
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Lars

Liked: Cleanliness, staff & service, amenities
The room was fine but the window looked right into a wall. Was told at check in that breakfast was included, but was charged for breakfast at checkour
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in a quiet area of town with walking distance to Convension Centre.
Stayed 7 nights in Nov 2022
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Very good location for exhibition centre. Staff all very friendly and helpful. Large comfortable room.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel ever

A friend recommended this Hotel and it was the best Hotel of my life after travelling all 5 continents in over 50 hotel this hotel exceeded our expectations, services are excellent, fast and effective, food is wonderful, the Hotel is beautiful and the staff also, we are going back in 10 days
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Ho Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe reasonable and clean
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional staff

The staff made this hotel. They couldnt do enough for you. I wiuld definitely stay here again. My only not so good poinr was the gym was only open for women between 12 and 4pm. As i was there for business, it meant I wasnt able to use the gym. I book hotels based on them having a gym so it would be good to have this made clear
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Rooms are clean and setup well. Seemed to be very friendly and setup for kids. Massage, haircut, laundry and banks nearby (very close). Inviting restaurant on the 2nd floor.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Construction work nearby

construction work until 2027 right outside the windows. Very loud and noisy and they work during night time due to the sun at day time. I’m talking about the sound of metal being thrown and drilling and trucks and motor
Stayed 1 night in May 2025
Verified

6/10 Okay

nancy

Liked: Cleanliness, amenities
I didn’t like the all male housekeeping staff repeatedly ask if they could clean my room…..including one such request at 11 pm A bit disturbing
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

valentina

Liked: Cleanliness, room comfort
Ordered non smoking room, I got a smoking room very dark with a tiny window, definitely not at the 4stars standards
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Mohammad

Disliked: Staff & service, property conditions & facilities, room comfort

Bad

Too many noise, there is wedding party i felt i was inside the party because the rooms are not isolated. Also bad behaviour from check out reception his name was Abdulaziz, I asked him just give me 30 minutes to collect my clothes he said I will charge you
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Meshal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

حبيته

كانت من اجمل الاقامات على المستوى الشخصي ، فندق من اروع الفنادق
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Shanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room but service not so good

We stayed here for 7 nights. This hotel was just an okay stay. The rooms were nice, comfortable and clean. The food was really good. Unfortunately, the service was less than ordinary. We had face towels and a bath robe in our room the first night that they never replaced. We asked the front desk and they said they would return them…but asking 3 times a row, we just gave up and didn’t ask again. (By the way, they were never replaced.) We were never greeted once entering the hotel. Matter of fact, even going to the front desk asking for help seemed like a chore for the staff. In the lobby area, we had to ask for service as no one ever asked us what we needed. There was also a mix up with breakfast being included in our room. We were told it was sorted when we paid our bill. After looking at the itemized list, they did indeed charge us when they said they hadn’t. (This was sorted and returned to us but we were glad we double checked them.) We also paid for a city view and had a view of a wall…no city view in sight. (Picture attached of our ‘city view’) We are pretty ‘easy to please’ and we were really disappointed in our stay. Like I mentioned, the room was nice and comfortable…so if good service isn’t a big deal to you, then I recommend this hotel. However, we won’t be staying here again.
Stayed 7 nights in May 2022
Verified

6/10 Okay

Bart

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Onderhoud nodig

Een ouder hotel, wat duidelijk in de kamer te merken was. Personeel is vriendelijk, maar wel inefficiënt, constant moet je ze op dingen attenderen
Stayed 3 nights in May 2022
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

Staff very helpful , some noise from other residents but hotel can’t help that
Stayed 11 nights in Nov 2021
Verified

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, amenities
The staff very very bad and they didn't clean 3 nights i don't know what the reason maybe the want the people ask to clean
Stayed 2 nights in Sep 2021