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"Check in was fine and it's a basic 3 star hotel so I didn't have high expectations but to be told I have to plunge my kids rooms toilet and then only offered towels as a way to have the floor and toilet cleaned after dirty human waste water gets everywhere since the toilet was overflowing, is beyond disappointing and disturbing. There was never an offer to have housekeeping come and clean the bathroom room as soon as they came in the next day. Nope....Just an offer of towels. The manager the the...

"The lobby was clean and updated. The room, on the other hand, showed its age."

"Property was in terrible condition. Mold in the refrigerator mold in the ice machines. Sheets and bedding was nasty. The microwave was sitting on ottoman. 2 tvs in the room sitting side by side. One was broke and the other one only had nexflix and the User name was DADDY. The absolute worst hotel I have ever been too. Elevator was broke. The breakfast was the best part of the stay. The worker Amy was absolutely amazing. "

"location, price"

"Friendly staff, clean property, rooms are up dated and very clean. Great amenities"

"Good"

"The breakfast wasn't that great"

"Great place to stay when in East Lansing. A bit of a drive to MSU but not bad. Spacious room, great breakfast & love the pool/gym area. Free parking as well!"

"The property was beautiful. I’m upset because I didn’t get free WiFi. Also, there was no extra toilet paper or Kleenex. I had to go and ask for both. "

"Relative new construction with a great staff."

"Great staff!"

"There was no complementary coffee available this morning when I get ready to leave. I tried to buy coffee from the bistro and I could not use a credit card. They only took cash or a charge to your room and I’d already checked out. This is super inconvenient and furthermore due to the price of the room and a price of a cup of coffee. I think it’s reasonable to offer that complementary coffee."

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"The room and hotel were super clean, breakfast was good. We had to check in late for our stay and the staff member on duty was awful, very rude. He didn't welcome us mumbled what he said and sent us with our keys and thats it!"

"This place was dirty, staff couldn't answer any questions and couldn't resolve any problems. The amenities that they said they had were all shut down such as pool, restaurant and lobby bathrooms. There was fighting above me all night so very difficult to sleep!!This place is a disaster and I requested a discount but they didn't give it to me. "

"N"

"Breakfast was decent "

"Very clean room, nice staff at check-in and close to area restaurants."