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"No photos do the Grand Reserve the true justice it deserves as one of the memorable stays of mine for the past twenty years! The villa was perched in the middle of a vineyard, across a bridge in the rolling hills of Plymouth. We were checked in personally by Russ who had prepared a charcuterie board for our arrival in the room. The room was well appointed and comfortable, and views of vines from two directions. The common areas include a courtyard, large great room and beautiful patio area...

"convenient location. staff friendly. breakfast ok."

"While the property was clean, when we arrived and checked into the room, our room was so hot, you’d think, since they knew they were having people stay in this room, they’d turn on the air, but no. We had to turn on the air and leave for awhile. Thankfully, it cooled, but not a great start. And if your a person, like myself and my family, we don’t like to wake up to a bright room- the curtains were so thin, the room was so bright, we couldn’t sleep. So, definitely will not be returning."

"Great Breakfast!"

"We were very disappointed in the condition of the hotel. Not like all the other Best Westerns that we have stayed at. The room was not especially clean, the TV didn't work and they had no one to fix it until the next day. I will be calling the manager to ask for some kind of compensation. We are Diamond members and expected a much better experience."

"Pool freezing & hike up a driveway. Grassy area was dead (picnic table under shady trees could’ve been great idea). Huge gap under door in room (bugs!). Very noisy on room closest to road (but ADA parking spot in front). No side table on 1 side of bed. Terrible lighting (lack of). Furniture placement not efficient. Bathroom very hot (even when room is cool). Not real sure about the choice in window coverings (?). TV and/or remote difficult to figure out. + Bed comfy + Decent $ + Gave...

"Not clean. Holes in blankets."

"Well kept and friendly staff. Quiet location."

"When we go to Sutter Creek we usually stay at the hotel Sutter and have enjoyed it. This trip however did't go near as well. Check in was fine, but the girl was a bit confused on some items, such as, that in the morning there would be muffins and things and coffee starting at 6am - didn't happen. As we were settling into our room a cockroach ran across the carpet (I did tell front desk). Wasn't clear where the ice machine was, but eventually found it. We didn't realize we were put in the room...

"One of the best studio 6 I’ve been at. The receptionist was kind & check in was fast and easy. The rooms are clean and beds are comfy."

"A lot of the furniture was damaged or straight up broken. The shower head was leaking from the actual shower head (not the connection). The beds were horrendous - uncomfortable and felt unstable. There was hair all over the bathroom. The breakfast was okay, but almost zero gluten free options."

"An hour after checking in and going to my room, I was advised that there was an additional $96 fee because my room had been changed from a king to two double beds. The king was unavailable. Felt like a down grade because it was on the first floor and could every step of the people above. Thanks to Expedia for fixing it and not making me pay the surprise charge."

"Room was clean and the property was very quiet. Breakfast could have a bit more of a variety. "

"I've stayed many times and will stay again"

"Placerville is an adorable historic gold mining town with a lovely main street with lots of cute shops and restaurants. The historic Cape Hotel looks exactly like it did 150 years ago in all of its old photos. It is like stepping back in time. It has the second oldest working elevator west of the Mississippi. The staff was extremely friendly. You get to park for free directly behind the hotel (after checking in they will give you a pass to put in your window). Each room is given a cute little...

"No good"