"We had a slight issue with the thermostat in our room. The heater would kick on rather than cool. When maintenance could not fix the issue the manager on duty not only changed our room but had a bellhop assist us with transferring our bags from one room to the other. 10/10 service "
"I had a great time. I love that everyone needs a key to use elevator. I felt safe and the Pod smells good and was always toasty.
Minutes from Times Square and delicious food right across the street. Thank you "