Staff very friendly, felt like I was surrounded by family during my visit. The room was so clean & spacious, I enjoyed every minute of it. Me and husband will be booking again
The room was not well cleaned. The microwave is in another language on the display so you had to punch buttons to see which one was cool. The room had a roach in the bathroom which I had to kill. The tub was filthy and I did not use it. The bathroom sink was stopped up. This is a poorly maintained hotel room.
The property is old but they are in the process of renovating the public areas. Room is a mix of old furniture repaired. The bed was new, firm, bed linens new. The great news is the reception staff. Had an auto accident and called hotel and they gathered my belongings and held belongings till I returned. So helpful.
Location is great: easy to get to I-64, Staples Mill, etc. Would return in future
Another peaceful stay at the extended stay hotel. Staff was professional and kind as always and of course I enjoyed the peaceful clean room I was in. Really enjoyed the ac during the extreme heat we had these past few days. Will be returning again.
As always had a wonderful time at this hotel. The staff are always nice and the rooms are always clean and smelling really good. Love the feeling when you first walk into the room, you just know you’re going to have a great stay.
I know that I write a lot of reviews but that’s just how much I love this hotel. It really is one of the best hotels I’ve stayed at here in Richmond. It’s always a pleasure to see the smiling faces of the staff every time I come to stay.
As always, another beautiful stay at the Extended stay hotel. Very peaceful and the rooms cleaned to perfection. Once again, I was met by the staff with greetings and beautiful smiles, very friendly and very helpful. Will be returning very soon.
Forgot to mention the peacefulness of my stay. No loud music, no crazy nonsense, just pure peacefulness my whole 3 weeks of staying at the extended stay hotel.
As always, had a wonderful time at my favorite hotel and seeing my favorite staff. Something new here, one of the things I love doing is opening my window and listening to the beautiful rain outside. My stay was very peaceful and ofcourse very safe. Will be back again 😊