I liked the layout of the hotel, the courtyard was quaint. I do wish there was a shuttle to the airport, but I thought it was a great stay for the cost.
Gym was very good.
I was not advised or aware that there was complimentary shuttle service, even though I advised that I was flying in to Richmond airport prior to check in on the phone. I Could have saved big time on two uber trips to and from the airport on the courtesy shuttle.
Staff was friendly and extended late complimentary checkout
Paid bistro breakfast for four didn’t receive any no staff at the bar to serve, had to get the complementary breakfast which I didn’t know they had or I wouldn’t have paid for bistro breakfast, which I still didn’t get.
Valet couldn’t park my Chevy Tahoe in the lot because it was too tall so I was told to park it behind the parking lot in an unsecure unmonitored dark rundown alley with poor lighting and security. Drug users up and down the side alleys.
Nicholas
เข้าพัก 1 คืน, กรกฎาคม 2025
2/10 แย่มาก
Mohammad
เดินทางกับครอบครัว
7 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The property was ok. I would probably not go back. One of my kids came home with a tick. I did report to the hotel. Also, when we checked in they put us in the wrong room which was an inconvenience. Staff was very friendly but the rooms could be better. I would like a refund if possible.
Everyone was so welcoming and kind. Great bars and restaurants within walking
Lauren
เข้าพัก 1 คืน, พฤษภาคม 2025
6/10 พอใช้
Safe
เดินทางกับครอบครัว
10 พ.ค. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The Bistro only option for coffee & breakfast cost was so overpriced ! No free coffee options
Bedspread was filthy looked like it has never been cleaned.