บริเวณภายนอก

รีวิว เบสท์เวสเทิร์น ริชฟิลด์อินน์

2.5 out of 5

รีวิว

8.0

ดีมาก

คะแนน 10 - ดีเลิศ 448 จาก 1000 รีวิว" "
คะแนน 8 - ดี 275 จาก 1000 รีวิว" "
คะแนน 6 - พอใช้ 132 จาก 1000 รีวิว" "
คะแนน 4 - แย่ 84 จาก 1000 รีวิว" "
คะแนน 2 - แย่มาก 61 จาก 1000 รีวิว" "

8.4/10

ความสะอาด

8.4/10

พนักงานและบริการ

8.0/10

สิ่งอำนวยความสะดวก

8.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Richard

ชื่นชอบ: ความสะอาด
Good solid place.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ISHWAR วันที่ 21 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

Margaret

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
They need to put slip guard mats in the tub area....very unsafe
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ISHWAR วันที่ 18 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Antonio

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was very kind and courteous. Comfortable room.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ISHWAR วันที่ 18 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Erina, BOULDER

เดินทางกับสัตว์เลี้ยง
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
I rolled in at 1:30 am from a long car ride (having called in advance to give notice that I would be late). I was well accommodated, slept soundly and was able to continue drive the next morning refreshed. Staff was very nice.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ISHWAR วันที่ 18 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Cherylnn

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was friendly and helpful.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ISHWAR วันที่ 18 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Jenibeth

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
การตอบกลับจาก ISHWAR วันที่ 18 เม.ย. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Mark

เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was very polite and friendly. The motel was clean, tidy, and well maintained. The bed and room were comfortable; we slept well, which doesn’t always happen when staying in motels. Our puppy was welcomed and we noticed several other customers also had pets. I would stay here again.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก ISHWAR วันที่ 6 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Randy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great service
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Dawn

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very friendly front desk staff. Accomadating for travel with elderly parents. Very clean and spacious rooms. Well kept and updated hotel.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 ดี

Catherine

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

RUSSELL

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
If this property is typical of Best Western motels, I will be staying with them from now on. I know that the age of a motel, and how well it is maintained, can be an indicator of quality. This location is new (probably less than five years old) and is in excellent shape in every way.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

Allyson

เดินทางกับครอบครัว
Breakfast was awful!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Meri

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Jennifer

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Helpful and kind service- made recommendations as we arrived to help with our stay Thank you!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

William

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Just a quick stop for us. Had a nice pool and hot tub. Nice spacious room. Full breakfast in the morning with lots to offer. Hot food was just warm though.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 4 เม.ย. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Zachary

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Had a room with 3 queens. For our family very well!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 25 มี.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

David

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Checked in and found no first floor rooms and no elevator. I have a handicap and stairs are not easy. Manager/owner was a bit rude. Breakfast was very good.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 25 มี.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Steve

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Quiet, friendly and a great little breakfast spread!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 25 มี.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

Rhisa

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
Pros: Great location, great TV channel options, beds comfortable. Great breakfast options. Cons: Shower head spayed everywhere but on me, Bed coverings should be replaced (holes, thin), curtains nice and thick but too long- cover output.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 25 มี.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

4/10 แย่

Lawrence

เดินทางกับสัตว์เลี้ยง
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Breakfast was joke. Coffee so poor I could not drink it. Donuts on Sunday were so hard I could pound it on on table. Attitude at front desk was not what you could consider 'professional'. Not real happy with a post it sign about a $20 dog fee. Holiday Inn is across the street.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 12 มี.ค. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

Gregory

ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 12 มี.ค. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

Lauren

ไม่ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ISHWAR วันที่ 11 มี.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Tyler

เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 25 มี.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Alexis

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Didnt stay because they wanted to charge extra 50$ for my kids because i didnt put them on online checking
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 23 ก.พ. 2024
Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 ดีเลิศ

Robert

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Older building but the rooms are great
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 18 ก.พ. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Frankie

เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
If you are a woman traveling with children and or pets do not stay here. To begin with, the man who checked us in was rude and acted like we were bothering him when we checked in after my daughter's rodeo at about 8:30 pm. The night was uneventful and quiet although the rooms were old and outdated. I wake early in the morning so I took my dog out. I was startled by a room door being open and two men watching me come down the stairs. I took my dog out to use the bathroom and on our way back she stopped to smell the rocks. The same man opened a window and yelled at me in a language I could not understand. As I came in the door I realized it was the same man who checked us in. My daughter and I went downstairs to have breakfast which was horrible and there are signs everywhere not to take food to your room. My daughter did not realize the passcode was on the key sleeve so on her way down to get me some coffee she asked the same man who had yelled at me for the password. He then yelled at her slammed a piece of paper down and walked away. We left for the day to return at 5:30. We did make the mistake of putting our dog in her kennel in the bathroom while we went to the pool. I was not 5 minutes and he came in and yelled at us again that the dog was barking. Rather than be afraid and feel unsafe my 11-year-old daughter and I packed up and went down the road to the Comfort Inn where we have stayed many times with our pets and family. If I could give this place 0 stars
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 18 ก.พ. 2024
We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, General Manager

8/10 ดี

Allan

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด
The toilet didn’t work properly. They came and plundered it. This let the toilet work for two flushes. At 11 pm when I flushed the toilet the water came up to the rim but not over. I did not call them back because it was late. My husband used the toilet at 4am and it overflowed. He went down and woke the person at work. My husband was asked if he used too much toilet paper. Really?!
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 18 ก.พ. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Brandon

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Bad management, bed was diry, it had hairs, bad shower, lack of hot water. Never coming back
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก ISHWAR วันที่ 18 ก.พ. 2024
We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Thomas

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 31 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Mark

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 31 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 ดี

Chris

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 31 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 ดี

Chad

เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 31 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 ดี

Jennifer

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
I expected a little more for the price. Building is dated, the rooms need an upgrade. The cleanliness was okay at best. The sheets had animal hair all over them and to late at night to get a new set of sheets that I would have to change myself. The complimentary shampoo and lotion (no conditioner) was already used. The remote was sticky. The desk had weird oil smudges all over it. The breakfast was mediocre. Walked in on the staff making it, powdered egg mix being mixed in the eating area and then cooked in the microwave. The stay was comfortable and safe, staff was very friendly. Just expected more given the price as I have stayed at other hotels in the area for 20 to 30 dollars less and had a better experience.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 18 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Trenton

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
What a joy its been to stay here the manager and the workers are fabulous. They were very polite and genuinly cared about the property and the travelers. They have opened my eyes to the complexities of running a motel business the manager is a great guy who took the time to pay my wife a geniune compliment. The world is going a million miles an hour and im sure his world is going 2 million but he took time out of his busy day every time we saw him to ask us how we were doing and follow up every time we saw him he and his staff are complete proffesionals and i would stay here every time i was in the area and needed a place to stay. Do yourself a favor and if you need a safe clean and good place to stay while going through richfield utah make this your stop...i think you will be very happy you did
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 18 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Elizabeth

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 18 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

8/10 ดี

Mark

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 18 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Lisa

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 18 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Cristal

เดินทางกับสัตว์เลี้ยง, เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Unfriendly, low budget best western. You get what you pay for.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก ishwar วันที่ 12 ม.ค. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

ผู้เข้าพักจริง

ชื่นชอบ: พนักงานและบริการ
One night stop
One night stay on my way south for the winter. The hotel is on the older side and I had to drag my suitcase up the stairs to the 2nd floor. The cleanliness could have been better, but they had limited staff working after Christmas.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 12 ม.ค. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Lynnaia

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Wonderful hotel and helpful staff for the three of us. Thank you for the great stay!
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 31 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

4/10 แย่

TIMOTHY

เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 12 ม.ค. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Luis

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Khia วันที่ 18 ม.ค. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 แย่มาก

Dikshya

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Khia วันที่ 18 ม.ค. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 ดี

ผู้เข้าพักจริง

เดินทางกับครอบครัว
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 12 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

2/10 แย่มาก

Sameed

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 12 ม.ค. 2024
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay in our property. We will sincerely take this complaint into consideration and do apologize to the guest.I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible.It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.Best Regards, Ishwar ChaudhariGeneral Manager

6/10 พอใช้

susan

เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 31 ม.ค. 2024
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

KIMBERLY

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Giving me a water bottle when I check in is a small gesture but go a long way for customer's appreciation in my opion. Thank you.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก ishwar วันที่ 14 ธ.ค. 2023
Dear Valid Guest,I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel.Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from loyal customers like you.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Best Regards, Ishwar ChaudhariGeneral Manager

10/10 ดีเลิศ

Brenda

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Would stay here again. Very nice and clean also had a great breakfast. Would recommend .
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก BW วันที่ 9 ธ.ค. 2023
My name is Ishwar Chaudhari and I am the General Manager of Best Western Richfield Inn. We sincerely apologize for our Guest's inconvenient stay at our property. We will sincerely take this complaint into consideration and do apologize to the guest. I apologize that your experience was anything less than satisfactory. Our goal is to not only meet the needs of each and every guest we serve but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best Regards, Ishwar Chaudhari General Manager

10/10 ดีเลิศ

Kimberly

เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
ชื่นชอบ: สิ่งอำนวยความสะดวก
It was freat
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก BW วันที่ 24 พ.ย. 2023
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager

10/10 ดีเลิศ

Jennifer

เดินทางกับสัตว์เลี้ยง
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The front desk staff was amazing. I think her name is April and she was awesome.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก BW วันที่ 23 พ.ย. 2023
Dear Valued Guest, I would like to thank you for taking a few minutes out of your busy schedule to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as an encouragement to all of our staff members as we continuously strive to improve the quality of our services in order to provide an exceptional experience for all of our guests. It is always a pleasure to receive positive feedback from loyal customers like you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Best Regards, Ishwar Chaudhari General Manager