โรงแรมใกล้ศูนย์ศิลปะครอบครัวริชาร์ดและแนนซี่ โดนาเฮียว, โลว์เอลล์

"The exterior of the hotel looked appealing, but unfortunately the interior was a completely different experience. The elevator was unattractive and poorly maintained. The ice machine was leaking water onto the floor, and the area was littered with guests’ trash and paper bags that housekeeping had not removed. When we raised these concerns, the housekeeping staff said they spoke very little English, making communication difficult. Their demeanor also came across as dismissive rather than...

"The pool has the most odd hours.. if you want to use it in the morning or day, it’s closed. They were only open for a couple hours in the evening when we’d be getting dinner. I literally only booked this place with the idea it had a pool to use during weekdays, so it was a disappointment for sure. Also the house keepers never tend to the rooms even when you’re there for a week and don’t have the DND sign on, you have to bring the used towels to the front desk and ask for fresh ones as they don’t...

"This property was perfect"

"Yes"

"Quiet safe location. Good indoor pool and fitness facilities. Easy parking. Large comfortable room. Friendly staff."

"The room was so spacious and clean. We had ample space for my family. The breakfast was delicious. Staff was very amicable and attentive."

"Thank you!"

"The property appears clean and well maintained. The receptionist, Chad, was especially helpful when we requested a room change after being assigned a room with a smaller bed due to an automatic system allocation. He understood our concern and promptly arranged a replacement room for us."

"I wish they had more outdoor seating available Other then the one by the back of the building"

"Staff was amazing and the property was in amazing condition."

"Very clean hotel. All staff members went above and beyond for anything we needed. Highly recommend."

"Room was clean"

"Front desk staff was friendly and helpful."

"Don’t book. Rooms are dirty, no hot water in the showers. Hotel won’t even give some of the money back based on how disgusting it is. Horrible experience."

"I requested a room with 2 double beds and a pullout couch. They could not accommodate me citing that I booked through Expedia, as if I were being penalized."

"Very clean and maintained quiet and friendly"

"After a long day travelling was disappointed that the Hotel had no record of our reservation from Expedia. Then not being bale to get through to speak to someone which was taking a long time selecting the automated options without resolution. Eventually sorted when Hotel contacted Expedia which they could have offered when we arrived. "

"👍"