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"Need an electric kettle in the room for making tea. The coffee machine tea was bitter"

"Check in is at another building - I checked in, then drove to the property where I was to stay. It was dank due to much rain, AND they don't run dehumidifiers, they only run AC. Not the same. It was so bad, I asked for another room (and I NEVER do that). Note to property - the gutters are full so all that rain dumped on the ground next to the cement pad, and soaked in. It was DANK. Staff rallied - got me a better room. But the payment process was a pain because I reserved through Expedia. The...

"I have already opened a case with Expedia and have not heard back- I contacted the hotel directly Hello, I have arrived at the property and am disappointed to find that it does not match the listing photos or description. The accommodations appear significantly more worn and less clean than represented online. In addition, I did not receive the check-in instructions with the access code, and when I rang the bell for assistance, the hostess was rude and dismissive. Because there are no...

"The room, the tub and the view was wonderful. Very comfortable stay. We loved the little balcony where we could have breakfast. The little lobby right downstairs provided coffee, tea, some snacks and drinks in the fridge. The small fridge was convenient to store ice packs and some small items you may have."

"Wall shower need better atention"

"Very friendly and accommodating staff. Clean and comfortable."

"Wow"

"We couldn't turn the AC on the first night, it was regulated by the staff from some other location, second it didn't work properly, they had a fan which wasn't great, but it was something,The room was ok, but a bit quirky. they had a ton of rules, and things not to do. As a whole it was very disappointing."

"No complaints at all. Clean, good amenities, breakfast options excellent. Did not use the pool but peeked in and it was clean and inviting!"

"The price is great"

"Great view from the rooms!"

"great"

"We had just one night, but felt it to be a true homebase for a visit. First, of note, was the very (!) comfortable bed , thoughtful amenities --including a TV with streaming subscriptions all loaded. along with added space to settle in the sitting room which had a fridge and freezer. The centrality of this charming historic property --within easy walking distance of sites, restaurants, book store and shops--was of importance to us. We felt free to use it as a base to explore the city of Kingston...

"Very friendly staff; good food..."