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"Yes the room was neglecte"

"The room was great!"

"Staff"

"Not what I expected, this property looks like it's mainly utilize by workers passing through."

"Toilet didn't work in the first room and saidl they had moved me to another one. Down the halls reeked of sewage. It was just a very unpleasant stay. Also the room was extremely cold and heating system couldn't keep up."

"One week ago, I offered a tepid review of a dated and worn Hampton Inn and our adequate but cramped room in Mountain Brook, Alabama. One week later, our experience at another Hampton Inn in Evergreen, Alabama was radically different in all the best of ways. This facility seemed brand new, was beautifully designed and appointed, and both the overall property and our particular room met the very highest standards one could ever expect in an interstate hotel in this chain lodging class. Personnel...