Search Hotels Near Regal Northwoods, San Antonio

"Clean and great customer service "

"We have been utilizing Drury Inn & Sweets for years while working in San Antonio. Very disappointed with our last two stays. Both recent visits….Terrible Bed. One spends 8+ hours in a hotel bed when renting a room, and if the bed is bad, our stay is ruined. "

"This was one of the worst places I’ve ever stayed, and honestly a serious health concern. The room was absolutely unacceptable and should not be rented out in its current condition. Both beds had broken box springs and were completely worn out. The entire room was filthy, with visible dirt and mold throughout. The bathroom was especially bad mold on the floor tiles, mold all over the shower, and even mold on the door. The towel rack was rusted and barely hanging on, and the faucet was loose. The elevator looked like it hasn’t been cleaned in years, with mold on the floor and damaged flooring. The ice machines were also extremely dirty on the outside, like they haven’t been cleaned in a long time. The towels were old, dingy, and clearly overdue for replacement. The room had a strong, unpleasant smell of mold and dust the entire time. On top of all that, I was charged an unexpected $8 “convenience fee” after check-in. This property is unsanitary, poorly maintained, and poses a potential health hazard to guests. Conditions like this should be reported and addressed immediately. I would strongly advise anyone to avoid staying here. "

"Breakfast no is free, they charge when we did the reservation, and the breakfast it’s very poor. In the rooms they only change fold the towels and extend the bed"

"Great location for family. Very clean and staff was great. "

"Staff was super helpful! Would stay again!"

"The toilet in the room they first gave wasn’t flashing well. But they were kind to offer another room. During the booking i couldn’t see anywhere indicated that they charge $50 (refundable if everything is okay) for incidental… until the day of check in…. It is a nice place thought."

"The floor was wet. No shampoo in the bathroom or baby wash. Loud in the parking lot. "

"Staff is so great. I love as hospitalized while staying there and they acted like family. "