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"My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

"lovely tasty eggs"

"Amazing find, the staff, food and accommodation were to a very high standard. Will definitely stay again "

"We enjoyed our return visit, thank you!"

"Wonderful staff and lovely room! "

"Moved rooms after 1st night as mattress in room 1 was very poor quality. "

"Property looks dated and in need of a modern upgrade. The hotel t is clean anc the staff was exceptionally good and helpful The location is great - near the Train Station and good restaurants. The breakfast was good and plentiful."

"Couldnt fault anything. Would definitely stay there again."

"Such an amazing beautiful place staff are so friendly and welcoming breakfast was plentiful lots of choice and all fresh "

"What I liked was the helpful friendly staff, excellent parking facilities and the food was very good. Also you sold Adnams."

"Lovely proper pub with rooms. Friendly and welcoming. Easy checkin. Everywhere spotless including rooms and bathroom. A nice touch was there was a nightshift person who introduced themselves to me and told me to ring anytime if any issues. Breakfast was a tasty, plated-up full English (much nicer than those breakfast buffets with a few grizzled eggs floating around). Will definitely stay there again."

"everything was great apart from the TV not being connected to wifi"

"Excellent place. Cant recommend enough. "

"Really great, absolutely spotless room. Lovely shower. As some of the other reviews suggest, it could do with some hooks for coats and bath towels, and maybe a shelf for toiletries in the shower. "

"Very handy for all shops and amenities, food good, staff very friendly room was very clean and bathroom superb. Sent from Audrey Cutler and Michael Kent "

"Wonderful stay as always. Perfect hosts, great location and lovely accommodation. Will always stay here when we're in Norwich."