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"The bathroom was dirty, clearly had not been cleaned properly in some time, there was hair all over the floor, dirt build up around the shower tray and shower itself. Windows were also very dirty. The breakfast bag is not worth it as it’s not ready to go you have to wait 10mins for the hot part!"

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"The room has no air com but the hotel had emailed ahead of our stay to let us know and mentioned about bringing a fan. Which was helpful."

"Turned up to be told the manager was out and wouldn’t be back for half an hour at least, so we couldn’t check in. So had to sit and wait (we were supposed to be getting ready for a wedding). Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing. The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were...

"Really nice stay on a very unique and historical boat. Clean and well kept. Owners obviously love the place! "

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"Staff so friendly and helpful , lovely room , food amazing, ample parking, highly recommend"

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"Check in was great, nice & easy and the room was ready straight away. The room was a twin, a great size but very tired. The carpet could do with changing and the shower sealant definitely needs re-doing as it was black in areas. Breakfast was plentiful, could have been warmer but nothing too drastic. It even a separate gluten free section, including its own toaster, was impressed with that. There is also a Toby Carvery just opposite It served us well for 1 night but would not want to stay any...

"The bed was sleepable after a night on the razz and it was quiet, shower was ok if a bit basic, the room on the whole wasn’t too bad, but the guy on reception was hard work, probably needs to find a career not in the hospitality industry, and the hotel looks like building site, £54 takes the sting out of it a bit, and that’s the only reason I’d stay there again, but sooner pay an extra couple of quid and stay at chain hotel, saying that, it’s under new management so hopefully a work in...

"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"I stayed here for work purposes being a short 20 minute commute to Grt Baddow. My work colleague and I were made very welcome. The place was spotlessly clean. Had a lovely bar downstairs for drinks and pub snacks and did a fantastic breakfast in the morning.. I would recommend the full English although there were alternatives, all in all I had a very good stay. I would definitely return to the Oakland if I was working in the area.."

"stayed here before and love the place. The room is tastefully decorated as is the house. The bed super comfortable and sheets top notch, so smooth and cosy. Breakfast was delicious and plentiful. Hosts friendly and helpful as always. Cute seating area in the garden, plenty of parking and easy access to town, public transport. Will definitely stay again."

"Very pleasant staff always helpful."

"lovely relaxing hotel"

"Two members of staff at the bar. Long Queues of half an hour wait in due to this and bar man not the friendliest"