Restaurant

Reviews of Casa Lemus

2.5 out of 5
Casa Lemus
350 Clayton Road, Raton, NM

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 836 reviews" "
Rating 8 - Good. 305 out of 836 reviews" "
Rating 6 - Okay. 119 out of 836 reviews" "
Rating 4 - Poor. 44 out of 836 reviews" "
Rating 2 - Terrible. 40 out of 836 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rodney, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel and restaurant but the room was very nice, clean and a good size. We got a dog friendly room and the rate was excellent. We enjoyed our stay
Stayed 1 night in May 2024
Response from casa lemus on 16 May 2024
Tank you Rodney, always a pleasure serving you. safe travels and don't forget to comeback

10/10 Excellent

dennis, wichita falls

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Room is large and has big dresser and place for hanging clothes. Comfy bed. Great breakfast.
Stayed 1 night in May 2024
Response from casa lemus on 10 May 2024
Thank you Dennis, we are pleased to have met your expectations. Again thank you for your comments , have safe travels and comeback soon.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything...staff, restaurant was outstanding.
Stayed 1 night in May 2024
Response from casa lemus on 10 May 2024
Thank you Dennis. If you are happy we are even happier. come back soon.

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk check in was wonderful
Stayed 1 night in May 2024
Response from casa lemus on 8 May 2024
Thank you William, we are very pleased to have served you, so come back soon so we can do it again.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a gem of a motel, especially when you consider the reasonable price. It is an older faculty, but very well maintained and clean. The morning included breakfast was excellent. The facilty restaurant was nice and easy for dinner. I will definitely stay here again if I am in the area!
Stayed 1 night in Apr 2024
Response from casa lemus on 30 Apr 2024
Waooo Alexander, you certainly put a smile in our staff feces, Thank you so much. serving you will always be our pleasure. Wish you safe travels.

10/10 Excellent

Glenn F

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from casalemus on 25 Apr 2024
Thank you Glenn, it pleases us to see that it looks like we met all your expectations. wish you the best travels and sure to serve you again soon.

8/10 Good

Stuart

Travelled with family
Liked: Staff & service, amenities
Good value for lower end accommodations. Was clean and acceptable. Bar and restaurant nice. Great breakfast and service.
Stayed 1 night in Apr 2024
Response from casalemus on 23 Apr 2024
Thank you Stuart, we are pleased to have served you. Casa Lemus and staff wishes you a great trip and hope to serve you again soon.

8/10 Good

Dona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel that has been kept in good condition. It isn't fancy, but is very clean, quiet and comfortable. The location right off I25 is very convenient. The staff, which is family, is very helpful and friendly. The restaurant is good and the free breakfast is excellent. It's a great value.
Stayed 1 night in Apr 2024
Response from casalemus on 22 Apr 2024
Thank you Dona, we love your comments, Casa lemus and staff wishes you a very safe trip and sure hope to serve you again soon.

2/10 Terrible

Eric

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were told we had a pet fee of 200.00 plus paid Expedia. The facilities were run down. Food was very good. Was told they had pool and hot tub as advertised and had neither one. Very disappointed this was a vacation. Will not use Expedia again 😡 Price was 57.00 plus tax plus 120.00 pet free
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced right, rooms very clean.
Stayed 1 night in Apr 2024
Response from casalemus on 19 Apr 2024
Thank you Daniel, we wish safe travels and await your return.

10/10 Excellent

Corinne

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice experience at this hotel. The breakfast which wasbincluded was especially good with various options and served to us at the table. Everyon
Stayed 1 night in Apr 2024
Response from casalemus on 5 Apr 2024
Corine serving you was our pleasure. come back and let us serve you again.

10/10 Excellent

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you have dogs.
Stayed 1 night in Mar 2024
Response from casalemus on 26 Mar 2024
Thank you Jill, we sure hope to serve you again soon.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the property is older, but clean and quiet. Lots of options for breakfast. Convenient to highway.
Stayed 1 night in Mar 2024
Response from casalemus on 17 Mar 2024
Terry you put a smile on our faces. our pleasure to serve you and sure wish to do it again soon.

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room comfortable. The restaurant was conveniat and delicious
Stayed 1 night in Mar 2024
Response from casalemus on 10 Mar 2024
Thank you Becky, we are happy to have met your expectations. Please come back soon. safe travels

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but clean. Convenient to get to. Staff is nice. Restaurant on site.
Stayed 1 night in Mar 2024
Response from casalemus on 9 Mar 2024
Thank you Gayle, it sure pleases us to have met your expectations and sure hope that you will let us serve you on your next trip. Casa Lemus wishes you a safe trip.

8/10 Good

Rita-Marie

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room met our needs & the restaurant was great. But no services were available before 7am, which is not early enough. We missed the free breakfast because we needed to leave early & we couldn’t get any ice because the lobby & ice machine were locked up. I called the after hours number that was posted & got a recording. No service before 7am doesn’t cut it.
Stayed 1 night in Mar 2024
Response from c on 9 Mar 2024
Thank you for staying with us, we truly appreciate your business and sure hope you will let us serve you again.

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious and extra seating to enjoy watching tv. Restaurant food excellent!! Highly recommended and will be staying here again.
Stayed 1 night in Mar 2024
Response from casalemus on 2 Mar 2024
Thank you Dawn, we are so glad to have served you. We will be waiting for you on your next trip. Vaya con Dios.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was open when we got there and it was hard to get to close otherwise it was okay
Stayed 1 night in Jan 2024
Response from casalemus on 13 Jan 2024
Thank you for your stay and feedback. will sure look in to your observations. comeback soon

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from casalemus on 13 Jan 2024
Thank you Brent, sure hope you will let us serve you again.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from casalemus on 13 Jan 2024
Thank you Greg, We miss you already.

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations for a simple hotel/motel. Nothing fancy, but clean and functional. Pretty solid restaurant right on the property with a nice bar, little fenced dog park in the lot, reasonably priced pet fee, well insulated rooms, and DirecTV and a nicer TV in the room. And the staff were incredibly friendly and helpful.
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Thank you for your business and all your comments. comeback soon

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older property it was very well maintained and clean. Convenient to hwy. Close to restaurants.
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
always glad to serve you. please come again.

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great & easy
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Thank you Marivel, dont forget to comeback

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
is our pleasure to have served you. come again.

2/10 Terrible

Richard

Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Richard please call us and tell us what happened?

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs beware
I believe we got bed bugs from this place. Older lady at front desk was very rude. This place needs to be inspected
Stayed 1 night in Sep 2023
Response from casalemus on 30 Nov 2023
Big difference believing and not knowing, Rude is not what we are known for. Most definitely not our standards, Please give us a call so that we can better address your issues. Thank you

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on a busy street in an older building but the room was clean. The king size bed was comfortable and new well cared for linens. The shower was powerful and plenty of hot water. The staff friendly. They had a to go breakfast bag when I declined breakfast. I would stay again.
Stayed 1 night in Oct 2023
Response from casalemus on 28 Oct 2023
Thank you Casa Lemus and staff are so glad you like us. please comeback and allow us to serve you again. Vaya con Dios

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was very pleasant for me.
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you, we are very pleased to have served you too. come again.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you Scott. miss you already, come again.

10/10 Excellent

Derek

Stayed 1 night in Oct 2023
Response from casalemus on 30 Nov 2023
Thank you for your visit and great ratings. come again.

8/10 Good

Doug

Ok
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you for your visit please come again.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you Wayne. let us serve you again.

8/10 Good

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in office and adjoining restaurant was great, very friendly and accommodating. The room clean, comfortable.
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
serving you was our pleasure . come again. Thank you Diana

8/10 Good

Angie

Liked: Cleanliness, staff & service
We used Expedia to book a room as front desk could not meet their price. Front desk help at check in was very nice. We were very disappointed the hotel restaurant was closed however clerk suggested an alternative. We decided to go to another hotel to eat and their food and service were excellent. All in all would give good rating.
Stayed 1 night in Oct 2023
Response from casalemus on 11 Oct 2023
So sorry about the restaurant , you must have come on Tuesday . Tuesday is the only day our restaurant is closed. We truly appreciate your business and feedback. please come again.

8/10 Good

tanim

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2023
Response from casalemus on 11 Oct 2023
Thank you for being our guest and feedback. we await for your return with a smile.. Thank you and wish you safe travels.

6/10 Okay

Frank

Bed was a little spongy; Had to go to the office for ice; clean; nice sized room;
Stayed 1 night in Oct 2023
Response from casalemus on 10 Oct 2023
Thank you for visiting us. come again

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly.
Stayed 1 night in Oct 2023
Response from casalemus on 7 Oct 2023
Thank you Brian, we truly appreciate your business and are glad you liked us. we wish safe and fun travels and sure hope to serve you again.

10/10 Excellent

Gerald

Stayed 1 night in Oct 2023
Response from casalemus on 27 Oct 2023
Thank you Gerald. we miss you already.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I onderful having the restaurant and everyone was friendly
Stayed 1 night in Sep 2023
Response from casalemus on 7 Oct 2023
Thank you Stephanie. we are pleased to have served you. please comeback and see us.

10/10 Excellent

Maicle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you so much for staying with us. come back soon.

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a night's sleep
Great little hotel right off the highway. I was tired after a long day of driving and this hotel was perfect for a night's rest. The checkin was quick and I was in my room relaxing within 5 minutes. It was clean and surprisingly large. Water had good pressure and great hot shower. I would stay here again since I make this highway run every year.
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for allowing us to serve you and sure look forward to serving you in the future.

8/10 Good

Trajina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average. Convenient. Could use an update/bathroom remodel
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for staying with us and for your comments. while we work on the remodel we hope that you will comeback soon.

4/10 Poor

Donald

Disliked: Staff & service
Quiet & clean. That’s where it ends. Hotel office is a restaurant. NO breakfast. Supposedly had packed meal to be picked up. Office wasn’t even open at 7:30am so useless. Not your typical stay - avoid!
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Please call our management we like to talk with you about your experience. Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room was old, bathroom not very nice
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for your comments. come again.

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Christopher, we await your return.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Kenneth, it was our pleasure serving you. come back soon.

8/10 Good

Penny

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Penny . come back soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
It was a wonderful well kept mid/century motor lodge. The staff were polished had professional. The room immaculate. Highly recommend this property.
Stayed 1 night in Sep 2023
Response from casalemus on 11 Sep 2023
Thank you we are so glad you could appreciate our place and enjoyed it. please come again

4/10 Poor

John

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from casalemus on 11 Sep 2023
It is always best to call our management and give us more feedback so that we can better serve you. Thank you

8/10 Good

Mary

Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Mary, We appreciate your business, come again.