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"Loved the room. It v was quiet and comfortable and clean. The staff were very courteous and helpful. The grounds are beautiful and both breakfast and dinner were delicious."

"Great place to stay."

"The room was clean, the staff were helpful, and the breakfast was decent. The overall property also looks quite nice. However, I found it to be quite crowded and somewhat chaotic. There were also large tourist groups and company conferences happening at the same time, which made the experience harder to manage."

"Good: the staff is great service oriented. Breakfast was also good with enough items to select from. I do not understand how this is 5 star hotel and heritage. 1. Room smelled 2. Humid 3. Aged floor 4. Light bulbs not working in bathroom 5. No wash cloth in bathroom 6. Towels were little yellowed 7. They give you lock and key which does not make it heritage. 8. All rooms window faces hallways so if you keep drapes open then all those passes bu to get to their room will look in your room....

"The rooms are clean but small. Haven't provided shampoo or soap unless asked."

"I would have rate 0 if there was option. Bathroom has hair all over the floor. Hallway smells like smoke and there were cigarette buds laying on floor."