Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. Ahmad Taher General Manager Citymax Hotels

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay and enjoyed the services provided by our great team. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. Thank you for choosing Citymax Hotel Ras Al Khaimah! All The Best, Ahmad Taher General Manager Citymax Hotels

Dear Valued guest Thanks for staying in Citymax Ras Alkhaimah and thanks for your kind review. Kind Regards

Dear Guest It is indeed sad to see that you gave us a low score without any further details. will appreciate it if you can provide us some additional details in order for us to be able to improve our services.

Dear Valuable Guest, I would like to take this opportunity to thank you for choosing our hotel for your trip to Ras Al Khaimah, and taking the time to share your review with us is very much appreciated. will be looking forward to welcoming you again at Citymax Hotel Ras Al Khaimah Sincerely, Ahmad Taher General Manager Citymax Ras Al Khaimah

Dear Valuable Guest, I would like to take this opportunity to thank you for choosing our hotel for your trip to Ras Al Khaimah, and taking the time to share your review with us is very much appreciated. will be looking forward to welcoming you again at Citymax Hotel Ras Al Khaimah Sincerely, Ahmad Taher General Manager Citymax Ras Al Khaimah

Dear Vijay Thanks for your feedback and we are glad that you have had a great time at our hotel. we are looking forward to welcoming you again soon

Dear Nashfeer Thanks for your feedback, unfortunately in your comments you mentioned bad service, it will be great to give us some more details in order for us to understand where did we didn't meet your expectations and work on improvement. we are very much looking forward to welcoming you again and meet your expectations.

Dear Mohs, Thank you for sharing the experience of your stay with us. We are happy to know that met your satisfaction in regards to the location and customer service. Thank you once again and hope you will give us another opportunity to welcoming you back in the near future. Sincerely, Ahmad Taher General Manager.

Dear Manoj We are very happy to hear that you enjoyed your stay with us and our team's surprise. In Citymax hotels, we believe in a little extra make big difference. we are very much looking forward to welcoming you again

Dear Andre, Thank you for sharing your feedback following your recent stay at Citymax Hotel Ras AlKhaima. Thank you once again and hope you will give us another opportunity to welcoming you back in the near future. Sincerely, Ahmad Taher, General Manager.

Dear Valued Guest, I would like to thank you for choosing Citymax Hotel for your stay and happy to hear that your stay was a memorable stay, Thanks again and looking forward to welcoming you again to Citymax Ras Al Khaimah

Dear Valued guest I would like to thank you for choosing Citymax Hotel for your stay and happy to hear that your stay was a memorable stay, please accept my personal apology for the inconvenience caused by our HK team, am sure there was some miscommunication and we will make sure that this point is highlighted to the team. thanks again and looking forward to welcoming you again to Citymax Ras Al Khaimah

Dear Valuable Guest, Thank you for sharing your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are very much pleased to know that your stay was wonderful and met all your expectations. Thank you once again for mentioning our great team and hope you will give us another opportunity to welcoming you back in the near future. Sincerely, Ahmad Taher, General Manager.

Dear Saeed, Thanks for taking the time and effort to rate your stay with us, We are very happy to see that you have enjoyed your stay with us and we are looking forward to welcoming you again soon at Citymax Hotel Ras Al Khaimah Regards Ahmad Taher General Manager

Dear Aida, we do feel sad that to see your feedback as negative, please note that your comments are noted and we will be looking at improving this. I will be happy to have more details on where we were wrong to assure your next experience and others are above expectations. Regards

Dear Ganesh, Thank you for sharing the experience of your stay with us. We are happy to know that our hotel offered you great value for money. However, I noticed you have rated us 6 out of 10 but without any further details on where can we improve, i will be glad to chat with you and have more details on where can we have an improvement to meet your expectations. Thank you once again and we are looking forward to welcoming you soon again. Sincerely, Ahmad Taher General Manager.

Dear Valued Guest, Thank you for sharing your wonderful experience from your recent visit to our hotel. We are very much pleased to hear that everything was up to your expectations. Thank you once again and look forward to your next visit. Sincerely, Ahmad Taher, General Manager.

Dear Guest, we do feel sad that to see your feedback as negative, please note that your comments are noted and we will be looking at improving this. I will be happy to have more details on where we were wrong to assure your next experience and others are above expectations. Regards

Dear CocoD, Thank you for sharing your wonderful experience from your recent visit to our hotel. We are very much pleased with your encouragement to our staff and glad to hear that everything was up to your expectations. Thank you once again and look forward to your next visit. Sincerely, Ahmad Taher, General Manager.

Dear Khalifa, Thank you for sharing your wonderful experience from your recent visit to our hotel. We are very much pleased with your recent visit and happy that it was up to your expectations. Thank you once again and look forward to your next visit. Sincerely, Ahmad Taher, General Manager.

Dear Guest Thank you for sharing the experience of your stay with us. We are happy to know that met your satisfaction. Thank you once again and I hope you will give us another opportunity to welcoming you back in the near future. Sincerely, Ahmad Taher General Manager.

Dear Kenneth, Thank you for sharing the experience of your stay with us. We are happy to know that met your satisfaction in regard to your recent stay with us. Thank you once again and we are looking forward to welcoming you soon again. Sincerely, Ahmad Taher General Manager.

Dear Guest Thank you for your feedback. We're glad to hear that you had a great experience in our hotel, and enjoyed the nice location of it. Thank you for staying at the Citymax Hotel Ras Al Khaimah and we look forward to welcoming you again for your next trip. Sincerely, Ahmad Taher General Manager Citymax Hotel Ras Al Khaimah

Dear Guest Thank you for your feedback. We're glad to hear that you had a great experience in our hotel, and enjoyed the nice location of it. Thank you for staying at the Citymax Hotel Ras Al Khaimah and we look forward to welcoming you again for your next trip. Sincerely, Ahmad Taher General Manager Citymax Hotel Ras Al Khaimah

Dear William, Thank you for sharing your wonderful experience from your recent visit to our hotel. We are very much pleased with your recent visit and happy that it was up to your expectations. Thank you once again and look forward to your next visit. Sincerely, Ahmad Taher, General Manager.

Dear Guest I would like to take this opportunity to thank you for your feedback, we are glad that you had a great experience with our hotel and the service provided to you by our fantastic staff. we are looking forward to welcoming you again at Citymax Hotel Ras Al Khaimah soon. Regards

Dear Khalid thanks for your review and its sad to see that you rated your stay at only 6 without mentioning the reason, knowing the reason will always help us to improve our services and assure our 100% guest satisfaction. Kind regards Ahmad Taher

Dear Umesh Thanks for taking the time and effort to rate your stay with us, We are very happy to see that you have enjoyed your stay with us and we are looking forward to welcoming you again soon at Citymax Hotel Ras Al Khaimah

Dear Hamad It gives us great pleasure to know that you have enjoyed your stay at our Hotel. Thank you for sharing your experience with other travelers and we are looking forward to welcoming you again at Citymax Hotel Ras Al Khaimah Best Regards Ahmad Taher

Dear Valuable Guest I would like to take this opportunity to thank you for sharing your valuable feedback, especially mentioning the swimming pool and the food at our hotel. we are very much looking forward to welcoming you again Regards Ahmad Taher

Dear Joby, Thank you for sharing your wonderful experience from your recent visit to our hotel. We are very much pleased with your recent visit and happy that it was up to your expectations. Thank you once again and look forward to your next visit. Sincerely, Ahmad Taher, General Manager.

Dear Guest we are very sad to know that your stay didn't match your expectations. please be sure that our hotel is one of the best hotels in the area and basically it is a budget model where we offer you basic services at affordable price we are very much looking forward to welcoming you once again and show you the true hospitality of our team Regards

Dear Mohamed Thanks for taking the time and effort to recommend our hotel and give your feedback. we are very pleased to see that you enjoyed your stay and were happy with our team and hotel design looking forward to welcoming you always Regards

Dear Cha Thanks for your feedback and we do extremely apologize for the noise that happens during your stay. Will assure you that was just a small maintenance work which should have not happened during your stay and thanks for bringing it to our attention

Dear Krzysztof, Thank you for taking the time to share your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are very much glad to learn that you had a great stay and were happy with our customer services and your stay met and exceeded your expectations. Thank you once again and look forward for your next visit. Sincerely, Ahmad Taher General Manager.

Dear Hamad, Thank you for taking the time to share your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are very much glad to learn that you had a great stay and were happy with our customer services and your stay met and exceeded your expectations. Thank you once again and look forward for your next visit. Sincerely, Ahmad Taher General Manager.

Dear Ruttakan, Thank you for taking the time to share your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are very much glad to learn that you had a great stay and were happy with our customer services and your stay met and exceeded your expectations. Thank you once again and look forward for your next visit. Sincerely, Ahmad Taher General Manager.

Dear Guest we do feel sad that you gave us 1 out of 5 and will be happy to have more details on where we were wrong to assure your next experience and others are above expectations.

Dear Kamal, Thank you for sharing your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are pleased to know that you had a pleasant stay with us. Sincerely, Ahmad Taher General Manager.

Dear Arif, Thank you for sharing your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are pleased to know that you had a pleasant stay with us. Sincerely, Ahmad Taher General Manager.

Dear Guest, Thank you for sharing your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are pleased to know that you had a pleasant stay with us. Sincerely, Ahmad Taher General Manager.

Dear Valuable Guest, Thank you for sharing your feedback following your recent stay at Citymax Hotel Ras AlKhaima. We are pleased to know that you had a pleasant stay with us and found it very good value for money. we have taken your note regarding the food and rest assured that we are working on it to improve it and reach your expectations. We assure you that your next visit will be a memorable one and look forward to welcoming you soon. Sincerely, Ahmad Taher General Manager.

Dear Elizabeth, Thank you for taking the time to share your valuable feedback with us and other travelers. We are very much pleased to see that you had a pleasant experience at our hotel, with our team members, wifi, cleanliness, and shuttle services. Thank you once again for choosing our hotel and looking forward to welcoming you back soon in the near future. Sincerely, Ahmad Taher General Manager

Dear Naeem, Thank you for sharing your feedback with us from your recent stay. It is indeed a great pleasure to hear that you had a pleasant stay with us. on regards to prayer mats, it is available on request and we provide it when you call to our front office team. Thank you once again for taking your time and hoping that you will give us an another opportunity to welcome you back soon in the near future. Sincerely, Ahmad Taher General Manager

Dear Guest, Thank you for sharing your feedback with us from your recent stay. It is indeed a great pleasure to hear that you had a pleasant stay with us. Thank you once again for taking your time and hoping that you will give us an another opportunity to welcome you back soon in the near future. Sincerely, Ahmad Taher General Manager

Dear Valuable Guest, Thank you for taking time to share your valuable feedback with us. We are very much pleased to see that you had a pleasant experience at our hotel. Thank you once again for choosing our hotel and looking forward to welcoming you back soon in the near future. Sincerely, Ahmad Taher General Manager

Dear Loris, Thank you for taking time to share your valuable feedback with us. We are very much pleased to see that you had a pleasant experience at our hotel. Thank you once again for choosing our hotel and looking forward to welcoming you back soon in the near future. Sincerely, Ahmad Taher General Manager

Dear Majed, Thank you for taking time to share your valuable feedback with us. We are very disappointed that we didn't meet your expectations. However, please note that being a mid market hotel, our aim is to provide value for money to our guests and provide them with necessary services as per our concept. furthermore, i think some of your comments are not valid for us, we do offer shower gel in the room as well shampoo. Thank you once again for choosing our hotel and looking forward to welcoming you back soon in the near future. Sincerely, Ahmad Taher General Manager