Search Hotels Near Randolph Plaza, Greensboro

"We had a wonderful stay! Would come back every time I am town."

"Very poor experience. Not sure what other rooms were like at this facility but ours looked nothing like the photos online. Our non smoking room smelled heavily of stale smoke. The room was dirty and run down. Stains under the mattress (checked for bed bugs) and broken electrical outlet. No remote for the TV. Breakfast offered very few options. Friendly staff was only positive I can share about this experience."

"Z"

"We booked 2 rooms"

"It’s typically understood that budget lodgings will not have certain amenities and luxuries available at other hotels. However, this was simply a disgraceful representation of affordable accommodations. The state of the room, was far below acceptable based on what was advertised in their photos. In addition to the devastated state of the room, the overwhelming smell of cleaning products, there was no sense of safety anywhere on the facility grounds. The stench of smoke wafting through the halls, the stained walls and unsanitary state of the stairwells was another mark against this location. In my room I found mold on the bathroom tiles, black and pink mold in the grout , around the toilet, buildup on the shower head. Leak stains in the ceiling that were never addressed and the stained linens on the bed further encouraged me to relinquish my keycard and find another place to stay. Management did not even TRY to offer a remedy to my qualms. They simply checked me out, 15 min after checking in, without question and kept the fee. No sense of pride in their facility or customer experience which is the most disgraceful part of this ordeal. I would not recommend this Location at all."

"I was very disappointed with my stay. The entire hotel had a damp chlorine smell, and the room itself had an unpleasant odor. When I requested fresh bedding, the front desk only provided a sheet and stated that was all that was available. For $275 per night, I expected a much higher standard. Many items in the room appeared stained, dirty, and damp, which made the environment feel unclean. Additionally, the housekeeper entered the room without properly knocking. I had to say “excuse me,” at which point she closed the door. This felt like a lack of basic courtesy and privacy. I also attempted to purchase a drink, but the front desk was unattended for an extended period. When the staff member returned, she was not helpful and did not display a welcoming attitude. When I asked if there was another place to pay, I was simply told no. Overall, I did not enjoy my stay and will not be returning."

"I booked a 3 night stay for me and my daughter. After paying close to $900, I had much higher expectations than what we experienced. When we first waked into our room, I noticed a pair of Gildan men’s underwear hanging on the fireplace. The window was broken (the window pane popped inwards and the screen popped outwards so that there was an open gap for our entire stay. My kid made a game of trying to catch all the bugs in the room. She loved the pool (it’s really only suitable for kids) but it closed over 2 hours earlier than the sign said it would. All the staff was really friendly at least! "

"Property was very clean, breakfast was good and everything was hot, most importantly the coffee was excellent. "

"Very good breakfast, nice staff, plentiful parking, clean facility. Only issue: No room service during my four day stay, even after a gentle mention to the cleaning ladies in the hall way, and to one of the onsite supervisors."