โรงแรมใกล้สวนแรนด์แทร็ค, Syracuse

"The two front deck ladies were super friendly, especially the night shift young lady."

"Great location, clean, good water pressure in the shower and over all good stay!"

"Good"

"Nothing"

"When checking in the female clerk was chewing on something, gum, candy or food) and it was difficult to understand her. Getting the shuttle was quick as I left at 5 am and the driver was sitting at the front desk ready to leave. Breakfast wasn’t served until 6 am. "

"Great price and decent accommodations"

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"Hotel was very clean and staff was very friendly l. The walls are think and we could hear alot of noise in the hall and the doors are not soft closing so when people came out of the room the doors slammed shut. But I would stay there again"

"Great hot/cold breakfast. Easy shuttle to airport. Extended parking available for a fair price. King rooms are really nice."

"Accessible room was not accessible. One grab bar in a tub. None near a very low toilet. Accessible rooms should be equipped with items to provide independent stay. It was just a regular old room. "

"The meat patties were hard . The quality of food not good. No yogurt. No coffee left"

"The staff was helpful and the room and bathroom were clean but the safe didnt work and even though i reported they claimed they couldnt fix it. So i was forced to carry my valuable items.with me :("

"Awful experience. Not clean and the towel had someone else's hair on it. Not washed. Crazy expensive and terrible room. "

"Honestly one of the best hotels I’ve ever stayed in. Everything was great!"

"The staff was good. The room is very clean and neat and very modern looking. The pillows were small and deflated when you laid on them. Pillows could’ve been better. Otherwise a good stay."

"The room was very clean and your liking. The pool was freezing and not heated like stated in the sea of the property. Staff were not helpful. They were often sitting on their phones or eating. The breakfast was terrible. The waffle makers did not work. It was not open at the time stated and the juices were rancid. The staff did help after bringing up these discrepancies. We will not stay again."

"Great"

"We did not stay due to the condition of the rooms. Upon arrival the entry way and lobby was unswept with what looked like construction dust, in addition to some older dog poop outside. Then after we entered one of the rooms, one was dirty. Blood stains, large yellow pee stain and hair on the duvet. The A/C cover was accidentally knocked off (not broken) and it was obvious it had not been cleaned in a long while and has animal feces in it. In the second room had a light in the bathroom chirped...

"First check in was slow. I asked about the shuttle for the next morning to be told it doesn’t run on Mondays and Tuesday won’t be starting until 11am. I had asked about a 4am shuttle. Next I was told about the breakfast starting at 6.30 am? The towels and linens were clean and fresh but the toilet was not. No hot water that evening but there was the next morning. A/C was noisy and didn’t seem to work other than to blow warm air. It was quiet on the sixth floor. First and last time for me."

"Parking was well lit and there was plenty of space. It was raining when we arrived and I was thankful we could unload near the door and not get our luggage wet. The luggage racks were right there and easy to use. For the price of the hotel it was clean and mostly quiet. I could hear other doors shut happened twice. But the doors were heavy. It didn't bother me or wake me up. My boys both enjoyed the hot huge waffles at breakfast. I was thankful there was coffee and I didn't have to drive...