บริเวณภายนอก

รีวิว คอมฟอร์ตสวีทส์ รีเจนซีพาร์ค

3 out of 5

รีวิว

7.8

ดี

คะแนน 10 - ดีเลิศ 367 จาก 1000 รีวิว" "
คะแนน 8 - ดี 320 จาก 1000 รีวิว" "
คะแนน 6 - พอใช้ 148 จาก 1000 รีวิว" "
คะแนน 4 - แย่ 86 จาก 1000 รีวิว" "
คะแนน 2 - แย่มาก 79 จาก 1000 รีวิว" "

7.6/10

ความสะอาด

8.2/10

พนักงานและบริการ

7.0/10

สิ่งอำนวยความสะดวก

7.4/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

7.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

8/10 ดี

MICHAEL W

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก SHIMP วันที่ 21 พ.ค. 2024
Dear Michael,Thank you for sharing your experience and for giving Comfort Suites Regency Park a 4/5 rating! We're delighted to hear that you had an overall positive stay with us. Your feedback is invaluable as it helps us continually improve our services and facilities. If there are any specific areas where you feel we could enhance your experience further, we would love to hear your suggestions. Our goal is to provide an exceptional stay for all our guests, and your input helps us achieve that. We look forward to welcoming you back in the future and providing an even better experience. Thank you for choosing Comfort Suites Regency Park!

8/10 ดี

Gary

Good
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก SHIMP วันที่ 20 พ.ค. 2024
Dear Gary,Thank you for your positive feedback about Comfort Suites Regency Park! We're delighted to hear that you had a good experience during your stay. Your satisfaction is our top priority, and we're pleased to know that we met your expectations. It's wonderful to hear that you enjoyed our amenities and found our accommodations to your liking. We appreciate you taking the time to share your experience with us and other travelers. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon for another pleasant stay. Thank you for choosing to stay with us!

10/10 ดีเลิศ

April, Venice

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The value, I stayed a week. It was safe and in a great locattion for what i had to do.
เข้าพัก 7 คืน, พฤษภาคม 2024
การตอบกลับจาก SHIMP วันที่ 14 พ.ค. 2024
Dear April,Thank you for choosing Comfort Suites Regency Park for your week-long stay! We're delighted to hear that you found value in our accommodations and that our location served your needs perfectly. Providing a safe and convenient environment for our guests is our top priority, and we're thrilled that we met your expectations in this regard. We're glad that our location was ideal for your activities, and we hope you were able to accomplish everything you needed to do. Your positive feedback means the world to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back on your next visit! Thank you for staying with us!

10/10 ดีเลิศ

Kyle

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
We booked this on a whim and based upon other reviews. I am happy to report they did not disappoint. the rooms where vary spacious and clean. The staff were amazing and assisted us in anyway that we may have needed. The location was amazing. very easy to get in and out of. and right off i40 which was even better. it was very close to food and to the Walmart for a few last Minuit things. We will most defiantly be booking here again on our next trip to NC.
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก SHIMP วันที่ 14 พ.ค. 2024
Dear Kyle!Thank you for choosing Comfort Suites Regency Park for your recent trip to NC! We're thrilled to hear that we exceeded your expectations and provided you with a wonderful stay. It's fantastic to hear that you found our rooms spacious and clean, and that our staff provided amazing service to assist you with anything you needed. We're delighted that our convenient location near I-40, as well as nearby dining options and Walmart, added to the convenience of your stay. We truly appreciate your positive feedback and are honored to have earned your loyalty. We can't wait to welcome you back on your next trip to NC! Thank you for choosing to stay with us!

6/10 พอใช้

Christina

เดินทางกับสัตว์เลี้ยง, เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was adequate for our purpose. In fairness to them we chose a cheaper room on the lower floor.. We didn't see the rooms on upper floor. They may have been nicer. The room was clean, ac was a little noisy all night. The young girl who was checking us out in am needs some serious customer service training. She was barely sociable, didn't smile at all. I felt like she was very annoyed to be there.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก DOS วันที่ 10 พ.ค. 2024
Dear Christina,Thank you for sharing your feedback with us. We're glad to hear that our accommodations met your needs during your stay at Comfort Suites Regency Park. We apologize for any inconvenience caused by the noisy AC and the lack of warmth from our staff member during check-out. Providing exceptional customer service is a top priority for us, and we take your comments seriously. Rest assured, we will address this with our team to ensure that all guests receive the friendly and attentive service they deserve. We appreciate your constructive feedback, and we hope to have the opportunity to exceed your expectations in the future. Thank you for choosing Comfort Suites Regency Park.Warm Regards,SHIMP

10/10 ดีเลิศ

Maureen

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
excellent customer service, very clean hotel; need brighter lights, its dim in the room and elsewhere. i would come here again.
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก SHIMP วันที่ 8 พ.ค. 2024
Dear Maureen,Thank you for your glowing review and for choosing Comfort Suites Regency Park! We're thrilled to hear that you experienced excellent customer service and found our hotel to be very clean. Your feedback regarding the lighting is appreciated, and we'll certainly look into brighter options to enhance the ambiance for our guests. We're delighted to hear that you would come back to stay with us again, and we can't wait to welcome you back for another fantastic experience. Your satisfaction is our top priority, and we're committed to continually improving to ensure every aspect of your stay is exceptional. Thank you for your support and for choosing to stay with us!Warm Regards,

10/10 ดีเลิศ

Qianfeng

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good hotel
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 23 เม.ย. 2024
Dear Qianfeng,Thank you so much for your glowing review and for awarding us a perfect 5/5 rating! We're thrilled to hear that you had such a fantastic experience during your stay at Comfort Suites Regency Park. Providing exceptional service and ensuring our guests' comfort is our top priority, so it's incredibly rewarding to receive such positive feedback. Your satisfaction means the world to us, and we truly appreciate your kind words. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back for another wonderful stay in the future. Thank you for choosing Comfort Suites Regency Park!

6/10 พอใช้

James, Machipongo

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
I would have given 4 star or better but the room rug had bare worn area and the bar on the door that would allow you to have the door cracked but door could not be opened from hall without releasing this had loose screws and would likely not hold.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 22 เม.ย. 2024
Dear James,Thank you for choosing Comfort Suites Regency Park and for providing valuable feedback about your recent stay. We apologize for any inconvenience caused by the worn area on the room rug and the issue with the door bar. Please know that we take your comments seriously, and we will address these maintenance concerns immediately to ensure that all aspects of our accommodations meet the highest standards of quality and comfort. Your satisfaction is important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for staying with us at Comfort Suites Regency Park.Warm Regards,

10/10 ดีเลิศ

Oscar

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Very nicen
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 22 เม.ย. 2024
Dear Oscar,Thank you for choosing Comfort Suites Regency Park and for taking the time to leave such a positive review! We are thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we are delighted that we met your expectations. Your 5/5 rating means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future. Thank you for your support and for being our valued guest at Comfort Suites Regency Park!Warm Regards,

10/10 ดีเลิศ

Oscar

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 22 เม.ย. 2024
Dear Oscar,Thank you for choosing Comfort Suites Regency Park and for taking the time to leave such a positive review! We are thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we are delighted that we met your expectations. Your 5/5 rating means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future. Thank you for your support and for being our valued guest at Comfort Suites Regency Park!Warm Regards,

10/10 ดีเลิศ

saundra

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 8 พ.ค. 2024
Dear Saundra,Thank you for your perfect 5/5 rating! We're delighted to hear that you had such a wonderful experience at Comfort Suites Regency Park. Providing exceptional service and accommodations for our guests is our top priority, and we're thrilled that we met and exceeded your expectations during your stay. Your satisfaction means the world to us, and we're grateful for your kind words and support. It was our pleasure to host you, and we can't wait to welcome you back for another outstanding stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 ดีเลิศ

Meriam

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The room was in excellent condition.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 15 เม.ย. 2024
Dear Meriam,Thank you for your wonderful feedback! We're thrilled to hear that you found your room at Comfort Suites Regency Park to be in excellent condition. Maintaining a high standard of cleanliness and comfort is a top priority for us, and we're delighted that it contributed to your enjoyable stay. Our team works diligently to ensure that every guest has a comfortable and relaxing experience with us. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back for another fantastic stay at Comfort Suites Regency Park!

10/10 ดีเลิศ

Doug

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Liked very much.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 15 เม.ย. 2024
Dear Doug,Thank you for your glowing review and perfect 5/5 rating! We're thrilled to hear that you enjoyed your stay at Comfort Suites Regency Park so much. Providing exceptional experiences for our guests is our utmost priority, and we're delighted that we hit the mark during your visit. Your satisfaction means the world to us, and it's incredibly rewarding to know that you had such a positive experience with us. We truly appreciate your kind words and the time you've taken to share your feedback. It would be our pleasure to welcome you back for another outstanding stay at Comfort Suites Regency

4/10 แย่

Dylan

เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff were okay for a short notice but the overall hotel is dirty and not kept the best
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 15 เม.ย. 2024
Dear Dylan,We sincerely apologize for falling short of your expectations during your recent stay at Comfort Suites Regency Park. While we're glad our staff could accommodate your short notice needs, we deeply regret any dissatisfaction regarding cleanliness. Please be assured that we take cleanliness and maintenance very seriously, and we are actively addressing any areas that may have been overlooked. Your feedback is invaluable to us, and we are committed to making improvements to ensure a superior guest experience. We hope you will consider giving us another chance to exceed your expectations on your next visit. Thank you for bringing this to our attention, and we appreciate the opportunity to serve you better.

4/10 แย่

Dave

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก DOS วันที่ 9 เม.ย. 2024
Dear Dave,We're truly sorry to hear about your disappointing experience during your recent stay at Comfort Suites Regency Park. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. We value your feedback and take it seriously, as it helps us identify areas for improvement. Please know that we are addressing the issues you encountered to ensure they are resolved promptly. We strive to provide exceptional service and accommodations to all our guests, and we apologize for any inconvenience you experienced. We hope you'll consider giving us another chance to provide you with a superior experience during your next visit. Thank you for bringing these concerns to our attention.

10/10 ดีเลิศ

Shanitra

เดินทางกับครอบครัว
Everything was perfect
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก SHIMP วันที่ 9 เม.ย. 2024
Dear Shantira,Thank you for your wonderful feedback on your recent stay at Comfort Suites Regency Park! We're thrilled to hear that everything was perfect during your time with us. Providing exceptional service and accommodations is our top priority, and we're delighted that we exceeded your expectations. Your satisfaction is incredibly important to us, and we truly appreciate your recognition of our efforts. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing Comfort Suites Regency Park!

10/10 ดีเลิศ

Tatiana

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I liked that we it was in a calm area and that we were able to check out an hour later.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก SHIMP วันที่ 2 เม.ย. 2024
Dear Tatiana,Thank you for taking the time to share your experience at Comfort Suites Regency Park! We're delighted to hear that you appreciated our serene location and flexible check-out option. Providing a peaceful atmosphere and accommodating our guests' needs are top priorities for us, and we're glad we could exceed your expectations in these areas. Your feedback motivates us to continue delivering exceptional service and amenities to all our guests. We hope to have the pleasure of welcoming you back for another relaxing stay soon. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. Thank you for choosing Comfort Suites Regency Park!

4/10 แย่

Sherrill

ชื่นชอบ: สิ่งอำนวยความสะดวก
Juice machine in breakfast area was warm told manager and still didn’t address the issue was there 3 days
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก DOS วันที่ 27 มี.ค. 2024
Dear Sherrill,We sincerely apologize for the inconvenience you experienced during your recent stay at Comfort Suites Regency Park. Your feedback regarding the warm juice machine in the breakfast area is concerning, and we regret that this issue was not promptly addressed by our management team. Please know that we take your concerns seriously, and we are actively working to ensure such oversights do not occur in the future. Your comfort and satisfaction are our top priorities, and we appreciate you bringing this matter to our attention. We hope for the opportunity to welcome you back and provide you with the exceptional stay you deserve. Thank you for your understanding.Warm Regards,SHIMP

8/10 ดี

Keinon

เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก SHIMP วันที่ 19 มี.ค. 2024
Dear Keinon,Thank you for sharing your feedback regarding your recent stay at Comfort Suites Regency Park. We apologize for the inconveniences you encountered and appreciate your understanding. Rest assured, we are addressing the maintenance issues promptly to ensure a comfortable experience for all guests. Regarding your concerns about staff behavior, we assure you that our team is committed to professionalism and guest satisfaction. We value your patronage and hope to welcome you back for an even more enjoyable stay. Your satisfaction is our priority, and we look forward to exceeding your expectations in the future.

8/10 ดี

Kristi

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Breakfast needs better options for kids, eggs were terrible, no laundry even though there website says that's an amenity so I could not wash clothes. Stayed at many comfort suites but this one was a little disappointing.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก DOS วันที่ 13 มี.ค. 2024
Dear Kristi,We regret to hear about your disappointment with our breakfast options for kids, the quality of our eggs, and the lack of laundry facilities during your stay at Comfort Suites Regency Park. Providing a satisfying experience for our guests is our top priority, and we apologize for falling short of your expectations in these aspects. Your feedback is essential to us, and we will certainly review our breakfast offerings to include more kid-friendly options and ensure better quality eggs. Regarding the laundry facilities, we apologize for any confusion caused by our website and will work to update it accordingly. We value your loyalty to the Comfort Suites brand and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for bringing these concerns to our attention.

10/10 ดีเลิศ

Idalia

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
No complains
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก DOS วันที่ 13 มี.ค. 2024
Dear Idalia,Thank you immensely for taking the time to share your glowing review of your recent stay at Comfort Suites Regency Park. We are delighted to hear that you had a flawless experience and awarded us a perfect 5/5 rating. Your satisfaction is our utmost priority, and it brings us immense joy to know that we met and exceeded your expectations. We truly appreciate your kind words and your choice to stay with us. It would be our pleasure to welcome you back for another outstanding stay in the future. Thank you again for your patronage, and we eagerly anticipate the opportunity to host you again soon.Thank You,

10/10 ดีเลิศ

Kristy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก SHIMP วันที่ 7 มี.ค. 2024
Dear Kristy,Thank you for your fantastic rating and positive feedback! We're thrilled to hear that you had a wonderful experience at Comfort Suites Regency Park. Providing exceptional service and ensuring our guests' comfort is our priority, and it's gratifying to know that we met your expectations. Your kind words serve as encouragement to our team, and we're committed to maintaining the high standards you've come to expect from us. We appreciate your support and hope to have the pleasure of welcoming you back soon for another fantastic stay. If there's anything more we can do to make your next visit even better, please let us know!Thank You,

8/10 ดี

Cynthia, Graham

ชื่นชอบ: ความสะอาด
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก SHIMP วันที่ 5 มี.ค. 2024
Dear Cynthia,Thank you for your feedback and for considering Comfort Suites Regency Park. We're delighted to hear about your positive experience. Your rating of 4/5 for likelihood to recommend is greatly appreciated, and we're committed to continually improving to earn that extra star from you. Your satisfaction is our priority, and we're dedicated to addressing any areas where we fell short. Please know that your feedback is invaluable in helping us enhance our services for future guests. We look forward to welcoming you back and providing you with an even better experience during your next stay.

4/10 แย่

Jason

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Frontdesk didn't want to allow early check-in claiming the hotel was full, yet the parking lot was not even a fourth full. The smell if cigarettes & marijuana overtook the whole first floor/basment as well a horrible mildew smell in the hallway before the pool area. The breakfast was served cold & not enough for the amount of guests who did eat. The room was full of fruit flies & the mini fridgecdid not work. I was asked to give a debit card even though the room was pre paid through a third party site, & I was charged $1 for no reason.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก SHIMP วันที่ 20 ก.พ. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 ดี

Luther

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก SHIMP วันที่ 20 ก.พ. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.I see that your stay with us was satisfactory but was not a perfect one. Our goal is to make each stay with us a home away from home experience. If there is anything else that we could have done to make your stay a perfect one, please do not hesitate to let us know as we are always looking for opportunities to improve.Thank you again for staying with us and we look forward to seeing you the next time you are visiting Cary!

6/10 พอใช้

Sandi

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
No Service dogs allowed on upper floors!
It was awful! We have a service dog Hotel stayed pet friendly. I booked a Jr. suite which had 500 sq ft compared to a standard king room with 336 sq ft. All pets/service animals are only petmityec I. The basement none on the upper floors. C/S was rude! Paid for a jr suite and got a standard not happy at all. Was supposed to be a romantic getaway with my husband.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก DOS วันที่ 3 ก.พ. 2024
Dear Sandi,We sincerely apologize for the disappointment you experienced during your recent stay. We understand the significance of a romantic getaway, and we regret any inconvenience caused. Our commitment to providing exceptional service extends to all our guests, including those with service animals.We appreciate your feedback regarding the room discrepancy and the assigned pet floor. Rest assured, we are actively addressing these concerns to enhance our service. We value your patronage and would welcome the opportunity to make amends. Please contact our management team directly to discuss your experience further.Thank you for bringing this to our attention, and we hope to have the chance to restore your faith in our hospitality.Warm regards,Comfort Suites Regency Park Management

2/10 แย่มาก

Mike

ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก SHIMP วันที่ 31 ม.ค. 2024
Dear Mike,We sincerely apologize for your disappointing experience at Comfort Suites Regency Park. We value your feedback and regret that we fell short of meeting your expectations. Our management team is committed to addressing the issues you raised and implementing necessary improvements to enhance our guests' satisfaction. We appreciate your insights, as they guide us in providing a better stay for future guests. Please consider giving us another opportunity to exceed your expectations in the future. Thank you for bringing this to our attention, and we hope to welcome you back for a more enjoyable experience.Thank You,

8/10 ดี

Erica

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก SHIMP วันที่ 17 ม.ค. 2024
Dear Erica,Thank you for your positive review of Comfort Suites Regency Park. We appreciate your feedback and are thrilled to hear you had a satisfying experience. Our team is committed to providing a comfortable and enjoyable stay for all our guests. If there are specific areas where we can further improve and earn that extra star, please feel free to share your insights. We value your input and look forward to welcoming you back for an even better stay in the future. Safe travels!

10/10 ดีเลิศ

Desiree Perfetti

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It’s clean, quiet & I love that they have a gym. I had an issue with my room key not working and it was resolved quickly with ease.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก DOS วันที่ 13 ม.ค. 2024
Dear Desiree, Thank you for sharing your positive experience at Comfort Suites Regency Park. We're delighted to hear that you enjoyed the cleanliness, tranquility, and the convenience of our gym. Our team is committed to providing excellent service, and we appreciate your acknowledgment of the prompt resolution of the room key issue. Your feedback is valuable to us, and we look forward to welcoming you back for another exceptional stay. Thank you for choosing Comfort Suites Regency Park.

2/10 แย่มาก

RaQuel

เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก DOS วันที่ 25 ม.ค. 2024
Dear Harris,We appreciate the feedback and apologize for any inconvenience. We take guest satisfaction seriously and would like to learn more about your experience to address any issues. Our team is committed to providing a comfortable stay, and we regret that we fell short of your expectations. Please reach out to our customer service department so we can investigate the specific concerns you had during your stay and work towards resolving them. Your feedback is invaluable, and we strive to make improvements based on guest input. Thank you for bringing this to our attention.Best Regards,

2/10 แย่มาก

Adam

เดินทางกับสัตว์เลี้ยง, เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก DOS วันที่ 4 ม.ค. 2024
Dear Adam,Thank You for taking the time to complete our online survey regarding your recent stay at our hotel. on behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfacttion is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Shimp

8/10 ดี

Deborah

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Pretty good experience with the place, desk attendant was kind enough to let us check in an hour early. We brought our dog and got a pet friendly room, room is not as spacious as it seems with the sofa bed out, but we figured out a way to maneuver our in and out around the room. The indoor pool was opened. Fitness center only had 2 equipments working. Breakfast was good, eggs and sausages and other continental breakfast items.
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก SHIMP วันที่ 1 ม.ค. 2024
Dear Deborah,Thank you for sharing your positive experience at Comfort Suites Regency Park. We're delighted to hear that the desk attendant accommodated your early check-in and that you found the pet-friendly room suitable for your needs. We appreciate your adaptability with the room layout and are glad you enjoyed the indoor pool and breakfast offerings. We apologize for any inconvenience with the limited fitness center equipment and assure you we will address this matter. Your feedback is invaluable, and we're committed to enhancing our services. We look forward to welcoming you and your dog back for another comfortable stay in the future. Thank you for choosing Comfort Suites Regency Park.Thank You,

6/10 พอใช้

DeAsia

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก SHIMP วันที่ 27 ธ.ค. 2023
Dear DeAsia, Thank you for taking the time to provide feedback on your experience. We appreciate your Positive rating for the likelihood to recommend Comfort Suites Regency Park. We are committed to ensuring a consistently positive stay for our guests and would love to hear more about your thoughts to enhance our services. Your insights are valuable, and we look forward to any additional feedback you can share. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.Thank You,

6/10 พอใช้

Mark, Charlotttesville

เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก SHIMP วันที่ 19 ธ.ค. 2023
Dear Mark,Thank you for taking the time to share your feedback on your recent stay at Comfort Suites Regency Park in Cary. We appreciate your input, and we apologize that your experience fell short of expectations.We value your insights and would like to understand more about your concerns to address them effectively. Please feel free to share additional details with us. We are committed to improving and ensuring a more enjoyable stay for our guests.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an enhanced experience. If there's anything specific you'd like to discuss, please contact us directly. Thank you for choosing Comfort Suites Regency Park.Best regards,Management,Comfort Suites Regency Park, Cary

8/10 ดี

Carl

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean. No frills.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก P วันที่ 6 ธ.ค. 2023
"Dear Carl,Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you found our hotel clean. We take pride in providing a clean and comfortable stay for all our guests. We appreciate your business and hope to see you again soon.Best regards,Management

6/10 พอใช้

Jean

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The main door open automatically and bringing all leaflets from trees in, but no one is cleaning them. The lobby smell of detergent seems like smell of médecine; smell is like you were in an hospital.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก P วันที่ 6 ธ.ค. 2023
"Dear Jean,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not meet your expectations. We take all feedback seriously and will use it to improve our services. We apologize for the inconvenience caused by the automatic door and the uncleaned leaflets. We will make sure to address this issue with our maintenance team. We also apologize for the strong smell of detergent in the lobby. We will look into this matter and ensure that the smell is not overpowering. We appreciate your business and hope to have the opportunity to serve you again in the future.Best regards,Management

6/10 พอใช้

Ailsa

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
การตอบกลับจาก DOS วันที่ 27 พ.ย. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel!We very much appreciate and value your feedback and will share it with our team! Your surveyresponses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit with us will be even more enjoyable!

10/10 ดีเลิศ

Pete

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก SHIMP วันที่ 20 พ.ย. 2023
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. If there is anything else that we could have done to have made your stay even better, please do not hesitate to let us know. Our goal is to make your stay with us a home away from home.

10/10 ดีเลิศ

amanda

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
The beds and bathrooms appear clean. The carpet and sofa bed were quite gross, and other parts of the hotel are do not smell great. It is not worth the price we paid.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก DOS วันที่ 20 พ.ย. 2023
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. If there is anything else that we could have done to have made your stay even better, please do not hesitate to let us know. Our goal is to make your stay with us a home away from home.

10/10 ดีเลิศ

Kimberly

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was friendly. Property is a bit dated but clean and spacious.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก SHIMP วันที่ 15 พ.ย. 2023
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. If there is anything else that we could have done to have made your stay even better, please do not hesitate to let us know. Our goal is to make your stay with us a home away from home.

8/10 ดี

Avery

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great Weekend Stay
Hotel was in great location. Ice Machine was very loud all night. First Floor (pool) has a very distinct smell. Breakfast was cool. Room was cozy.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก SHIMP วันที่ 14 พ.ย. 2023
I see that your stay with us was satisfactory but was not a perfect one. Our goal is to make each stay with us a home away from home experience. If there is anything else that we could have done to make your stay a perfect one, please do not hesitate to let us know as we are always looking for opportunities to improve.Thank you again for staying with us and we look forward to seeing you the next time you are visiting Cary!

6/10 พอใช้

Oneika

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This property was very Mediocre. The carpets were Filthy and stained. The bed sheets were nasty and unclean, we had to request a room change plus the bathroom had no hot water. I would never stay here again or recommend this place to anyone honestly.
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก DOS วันที่ 14 พ.ย. 2023
I see that your stay with us was satisfactory but was not a perfect one. Our goal is to make each stay with us a home away from home experience. If there is anything else that we could have done to make your stay a perfect one, please do not hesitate to let us know as we are always looking for opportunities to improve.Thank you again for staying with us and we look forward to seeing you the next time you are visiting Cary!

10/10 ดีเลิศ

Michael

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great staff!
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก SHIMP วันที่ 14 พ.ย. 2023
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. If there is anything else that we could have done to have made your stay even better, please do not hesitate to let us know. Our goal is to make your stay with us a home away from home.Thank you again for staying with us and we look forward to seeing you in the future!

6/10 พอใช้

Elaine

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก DOS วันที่ 14 พ.ย. 2023
I see that your stay with us was satisfactory but was not a perfect one. Our goal is to make each stay with us a home away from home experience. If there is anything else that we could have done to make your stay a perfect one, please do not hesitate to let us know as we are always looking for opportunities to improve.Thank you again for staying with us and we look forward to seeing you the next time you are visiting Cary!

2/10 แย่มาก

Heather

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was dirty and had bugs. The 100 hallway smelled like sewage. When i took my shoes off my white socks were covered in dark hair that looked like dog hair. The tub had mold around it. When we returned to the hotel there was no parking available. Had to park in a medical parking lot that said it was a tow away zone. We were woken up at 6am by dogs barking non stop until about 8 am. Free breakfast no forks available and all the tables were dirty with a dirty mop and bucket sitting out. There were dead spiders and bugs in the curtains. The tv did not allow you to open Netflix. It was one of the worst hotels i have ever stayed at.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก DOS วันที่ 6 พ.ย. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 ดีเลิศ

Christopher

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก SHIMP วันที่ 6 พ.ย. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. If there is anything else that we could have done to have made your stay even better, please do not hesitate to let us know. Our goal is to make your stay with us a home away from home.Thank you again for staying with us and we look forward to seeing you in the future!

8/10 ดี

Sylvia

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก SHIMP วันที่ 24 ต.ค. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Regency Park and the services we provide for our valued Choice Privileges Gold members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 แย่มาก

Randy

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was fine but the place was not like it was depicted on Expedia. Photographer was great evidently. I looked at another place before this and wish I would have went with them. Whole place smelled funny and the carpet needed to be replaced 5 or so years ago. Burn stains in the floor. Gym smelled like a teenagers locker room. Felt like no a/c in gym. Some equipment not in working order. 1 star facility only because the staff was nice
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก SHIMP วันที่ 31 ต.ค. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 ดีเลิศ

Heidi

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was friendly and helpful.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก SHIMP วันที่ 24 ต.ค. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Regency Park and the services we provide for our valued Choice Privileges Gold members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 ดี

Natina, Fridley

The room was decent. What I didn't like was the davenport had an old stained mattress inside. The mattress should have been replaced or at the least covered with a mattress pad. Overall the place was decent.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก SHIMP วันที่ 31 ต.ค. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.