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"Great room with fabulous amenities. Breakfast was mighty fine and the wine list really good. Staff were super attentive "

"The room was clean. The bed was clean and very comfortable. Slept like a log. Staff were very courteous and helpful. The food was very good. Poached eggs done to perfection. Will definitely stay there again. "

"We didn't have the breakfast or use the bar so cannot comment. The rooms were clean and the staff were friendly and attentive."

"Comfortable and convenient. Friendly and helpful staff. Just a good all round hotel and I always feel safe staying there alone or with my family. Close to Strood station and only a short walk to Rochester. Will always choose to use this hotel when visiting Medway. "

"The room was very clean. I have mobility issues and they gave me a room with one level and a shower seat. Which was great for me. The staff are always willing to help and are very courteous in all they do and will accommodate if possible anything you require. Thank you for a lovely stay and we will stay again. "

"Great central location"

"This hotel is part of the Best Western Sure Collection. I have stayed here several times before and not been disappointed. I am delighted to say that this stay was no different but actually exceeded expectations. The staff on reception were so friendly and welcoming. I booked in for an evening meal. My room was around the back where there was additional parking in from of the lodge. My room was a suite with a proper full size, king size bed. There were welcome gifts on hand and the whole room...

"Staff very friendly, Room was good, Bathroom very good and the food that i had was very nice "

"Spotless Room, great staff. All"

"Muy buena"

"Clean comfortable modern rooms."

"Lovely place, comfortable bed, comes with everything you need, fire was ready to use, lovely hosts, heated towel rail, lovely breakfast, amazing area which is very peaceful, would definitely recommend, thank you!"

"Lovely independent hotel run by enthusiastic people. Recently changed hands and they have big plans."

"Clean room, good breakfast and bar meals"