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"The hotel was clean,fresh & modern looking with excellent facilities. Comfortable beds & pillows. Was a little bit too hot in room & you couldn't open the windows any further due to the restraint at the bottom of the window. Some sort of air conditioning or fan would be nice especially n the room during the hot summer days as it's difficult to get off to sleep in the heat.The staff are all helpful & very pleasant. The breakfast was nice too with plenty to choose from. All in all had a lovely 3...

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"Overall a nice hotel highlighted by Bri on reception and many other helpful and friendly staff. Their was no TV remote (should have been checked I think by house staff) however the staff did all they could to find another and sort the problem. Our family room had lots of space and everything was clean. Breakfaat was good as were the facilities of pool, sauna, jacuzzi. Our only change would be not to have dogs staying; one dog howled for a good while at 7.30 am on the sunday: I think guests had...

"good food,good real ale-nice pleasent clean hotel and very quiet."

"Staff excellent - friendly and welcoming. Good value breakfast. Ideal for a short stopover."

"Excellent hotel, right in the centre of Chester. Lovely spacious room. Would stay here again."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Excellent stay. What a beautiful building"

"Lovely property, staff are normally great but let down a little by the condition in some of the rooms, particularly in bathroom areas. It won't stop me staying again."

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Stayed for one night, with my son, for a Mazda MX5 car meet up in the car park- the reason for our stay. The hotel is very nice. We had a meal in the Savvy Fox - i like the decor. The meal was very nice - but not cheap. The twin room was very basic, but was clean and adequate for a one night stay. The beds were very comfortable and we had a good night's sleep. We had breakfast, plenty of choice and enjoyable. It was good to have a normal toaster too - no need to put the bread in twice. 😄 We...

"Quiet room though we were on the ground floor and had no view. Staff very friendly and helpful. Dinner and breakfast were fine; the best onion bhajis of my life so they are THOROUGHLY recommended. We went in the sauna and the outdoor hot tub- that was amazing. All in all, a good stay and I would definitely return."

"Stayed 1st - 3rd of June. Absolutely amazing stay for our mini moon. The staff, the food, the room were all incredible. We can't wait to come back, so much so we have already pre booked a suite for our one year anniversary May 2027. Very relaxing stay just what we needed after a manic wedding weekend. The staff can't do enough for you, nothing is to much. We stayed in 222 unfortunately the ghostly activity didn't live up to other people reviews or maybe it just isn't haunted 😊 Old castle with...

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Breakfast very basic and not much choice hotel is a bit tired and can do with getting a renovation but good location and parking"

"Great staff, made our stay really welcoming."

"Lovely, kind staff. Room service was great."

"Close to shops, restaurants, etc. easy to find, plenty of parking, beautiful surroundings, kind and helpful staff, everywhere is clean, food is delicious."

"Excellent hotel with good facilities and friendly staff. Perfect location for an early morning flight."