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Hotel Las Mercedes

3.0 star property
Guests can book soothing massages or find quiet moments in the garden oasis at this hotel where relaxation comes naturally

Choose dates to view prices

Hotel Las Mercedes balances convenience with tranquility. Travelers enjoy massages, spa services, free continental breakfast in the garden, and in-room WiFi. The staff consistently earns praise from guests for their attentive service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available.

Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Las Mercedes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Mercedes?

Self-parking is free at this property.

What time is check-in at Hotel Las Mercedes?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Las Mercedes?

Checkout is at 2:00 PM.

Does Hotel Las Mercedes provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Las Mercedes located?

Situated near the airport, this hotel is within 20 mi (32 km) of University of San Francisco Quito Campus, Atahualpa Olympic Stadium and Parque La Carolina. Quicentro Shopping and Intinan Solar Museum are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.8

Cleanliness

6.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

Reviews

Verified

6/10 Okay

Robert K

Liked: Cleanliness, staff & service

clean and quiet

Very quiet and friendly hotel close to the International Airport in Quito. Bathroom was very small. There was a restaurant but no service for dinner. A great place for one night's stay.
Stayed 1 night in Mar 2024
Verified

8/10 Good

IZABEL

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT PLACE FOR AN OVERNIGHT STAY NEAR THE AIRPORT
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

klever

Liked: Cleanliness, staff & service, property conditions & facilities
One thing I found misleading was the comments that the hotel included a shuttle to the airport which was not true. It should state hotel will arrange transportation to airport at customer cost and not listed misleading statements such shuttles to airport. Be honest hotel price is reasonable.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Rick

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and property were not as presented on Expedia. Room was tiny, no air conditioning, in the middle of no where. It was clean enough but not what we expected. we left.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Corey William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to 23 countries and never before wrote a bad hotel review. BUT: 1) They “lost” my booking (but Expedia DIDNT) 2) they charged me DOUBLE at the front desk than agreed on. 3) the room was tiny, no amenities (I guess other than a bed). No mini fridge 4) bugs 5) loud noise in the hallway (constantly) 6) 5 fizzy AF channels 7) after 45 mins the power went out “for most of the night” All I asked was for a 10$ refund, after I left after 3 hours. They where awful Avoid 👏 at 👏 all 👏 costs Ps all of the pictures and positive reviews are hoaxed. Total scheme from top to bottom
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

richard

Liked: Staff & service, amenities, property conditions & facilities
This was my 4th stay at Hotel Las Mercedes, and the upstairs has been completely remodeled - excellent property, friendly staff, and the breakfast is wonderful! The perfect place to stay whether coming or going via Quito airport!
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Namrata P

Comfortable! Safe location! Perfect for a one night stay!
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it , Everything was perfect clean, good service and nice stuff .. I can recommended ..
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I like everything was cleaning , good service and nice stuff.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommandé

Tout était parfait Bon service taxi à l'heure Bon entre 2 transferts
Stayed 1 night in Mar 2020
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service
The hotel is conveniently located close to the airport. Very basic ammenities
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff and easy check in. Very cheap Pick up from the airport. Overall recommend :))
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Min Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

갈라 트렌짓을 위한 숙박

별 큰기대 안했는데 생각보다 깨끗하고 좋았음 가성비 갑!!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Las Mercedes was very comfortable for me. Your very friendly administrator
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo per chi é di passaggio. Nuovo e pulito

Albergo pulito , titolare cordiale, mobili della camera nuovi, coperte e cuscini nuovi e puliti, bagnetto piccolino ma in ordine e pulito, mi hanno preparato la colazione con mezz'ora di anticipo perché avevo l'aereo presto. Vicinissimo all'aeroporto, con 7-8 dollari il taxi ti ci porta. Buona ricezione della Wi-Fi. Ideale per pernottamenti in vista di viaggi aerei. Quando arrivi stanco ed hai bisogno di riposarti per ripartire qui lo puoi fare in totale relax e silenzio. E soprattutto una grande attenzione per la pulizia, almeno questa è ciò che ho trovato io. Insomma, ci tornerei di sicuro se fossi di passaggio per Quito.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Simple & convenient (near UIO)

I booked this hotel near the airport as my flight was arriving late and I needed a day away from it all to relax before heading into the city. The rate seemed OK but turned out to be a bit overpriced for such a simple place BUT it was clean and had what I needed. I had some questions beforehand and reached out using the contact feature of Hotels.com's site and received a friendly reply from a staff member in English two days later which was very helpful. I used the airport transfer which was good - my flight was delayed so I was even later in arriving that night. This is a small hotel, maybe ~twelve rooms? Staff were good, a simple breakfast was included in the rate, and all my basic needs were satisfied. I wondered if I had booked earlier if the price would have been a little less - paid in US$ at the hotel.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Andres

se paga barato, se recibe poco.

se paga lo que vale. Barato y se recibe lo mismo. Un poco lejos del aeropuerto y de todo. No incluye transporte al aeropuerto. Lo pagas directamente.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Belle

Liked: Cleanliness, property conditions & facilities

Decent, cheap option near airport

Decent cheap choice for an overnight airport layover (10 min drive from airport). Quiet area except for airplane flight path (the price you pay for being near the airport). The room was clean and comfortable enough, but there was very poor sound insulation (could hear people coming and going and talking in the lobby at various times during the night and early morning). The staff member we met on arrival was welcoming and attentive, but spoke very little English and was not able to process a credit card for some reason so we had to pay for the room in cash. Not much to see/do/eat in the local area; a round trip into Quito is possible by taxi (30 min drive each way).
Stayed 1 night in May 2018
Verified

10/10 Excellent

NANCY LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!!

Hotel limpio, reservado, se siente uno en casa.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción si tienes que trabajar o quedarte cerca del aeropuerto...
Stayed 2 nights in Nov 2017
Verified

8/10 Good

ARAMIS AZURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to rest

the place is really cheap and nice for vacation
Stayed 1 night in Aug 2017
Verified

8/10 Good

Meghan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was good, however was promised two waters which were not provided (I know it seems petty but when you don't have a chance to buy any form anywhere around a complimentary bottle of water goes a long way) the mattress was comfortable but quite small for a double and my husband and I had to sleep on our sides to both fit in the bed (we are not overly large people) we had an early flight so we missed out on the complimentary breakfast, I had read a review where another customer was in the same situation and they packed her a breakfast to go, when I asked about this we had no such luck. Still very clean and modern little place that served its purpose of not having to travel all the way into Quito for a nights sleep
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Cozy home away from home

I stayed at the hotel Las Mercedes for 3days..first off its convenient to and from the airport very close a taxi will cost you about 8 bucks the owners are very nice people they will go above and beyond to make your stay a great one. Only downfall is hotel is pretty far from a lot of places..went to Mitad del Mundo that was about 30 minutes away in taxi..in Quito but overall had a wonderful stay and they do serve breakfast and yes hot water works and WiFi works great.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect, if you need to be close to the airport

This is a great hotel, when you have a late flight in or an early flight out of Quito. It is literally no more than 10 minutes away from the airport. The location of this hotel, however, is not great if you want to see more of Quito, since that is another 45 minutes and $25 away. Worked out perfectly for me and the owner, Christian, is a great guy who will bend over backwards to make your stay comfortable. For the price, this is undoubtably a gem!
Verified

6/10 Okay

patu

Liked: Cleanliness

Is ok

I made my reservation and I advised them to pick me up . They never did I wait for around 2 hours with my 2 babies this was a stressful experience.