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"Had a mistake with the online booking this is a thing that we find can happen via a portal like hotels.com and has happened to us on a few occasions . The staff here were brilliant though couldn’t help the first night went over and above to ensure the second was in a suitable room we had booked with balcony and sea view "

"Alles bestens "

"This team never ceases to amaze me! Exceptional service is what stands out about the Premier Hotel ICC. From the front desk, Bradley who heads up Guest Relations, Pumla and Anita at the bar/restaurant and the whole hospitality team. This hotel feels like home because of the friendly and effective team. Highly recommend! "

"Everything was good staff was friendly "

"The place was very congested with lots of people in the reception area..poor security, no direction to reception area,no direction to rooms as some rooms are being renovated.."

"It was amazing"

"Lovely people, comfortable place "

"Beautiful surroundings, room was immaculate, peaceful and quiet."

"This was my first time staying at Hillcrest and it was so lovely! The owner and her staff were extremely welcoming, the room was comfortable, breakfast was fantastic. The location is convenience to restaurants, a mall, and the beach. I will definitely be back!"

"It was amazing, we enjoyed ourselves "

"What an amazing place, Mpongo Premier Game Reserve is the best. The Manager Pieter made sure that our stay is pleasant. From Reception the welcoming was excellent. Johannes the Ranger gave us tutorials about the Game Reserve thank you very much. The food was wonderful Breakfast was exquisite "

"The atmosphere is quiet and relaxing. Working long and odd hours, it lovely coming back to a hot shower and comfy bed. 😁"

"Great host. I enjoyed the meals. Tranquil setting"

"Room is very beautiful, interior is good. Breakfast has buffet. Coffee and tea options are good. Swimming pool is mainted well, close to beach and intercity bus station"

"OUTSTANDING, is the word to describe our experience. From the moment we arrived until we drove out of the gate we were treated extremely well. Upon arrival our room was upgraded to an ocean view. The room was very spacious and came with all of the usual amenities. Breakfast was fabulous and was cooked to order from three choices. Yogurt, toast, cereal, fresh fruit, muffins coffee and tea were also offered. The General Manager is a real hands on person and deserves recognition for making our stay...

"Very special place had our sister inlaw with us, who is from one of the local hotels, she was very impressed Met Abby the graffiti what an amazing experience. Low shedding happened every couple of hours wich i thought would impact our stay, but wasn't an issue. Loved and would go back if we ever come back to East London. You wont be sorry"

"What a great hotel! Beautiful clean rooms, great breakfast, great service, friendly staff.... We were treated like family. "

"Hygiene. Cleanliness. Everything on point. "