This is a lovely boutique hotel, very close to town. The staff has the best customer service, and the breakfast is amazing!! I wouldn’t hesitate to recommend this hotel
Beautiful property, enjoyed the heated floor in bathroom, the remote controlled toilet , fabulous views, spa was divine , fire places inside and out , so lovely. Staff were attentive except for one thing ! Couldn’t get our washing done , ended up washing my clothes and drying them thanks to the heated bathroom floor
Food was lovely ; delicious scrumptious breakfasts & in room dinners were good (just average size dinner)
Parking wasn’t valet as I’m sure i saw on the hotel preview but that’s ok
This is a stunning boutique experience. Pricey but the suite was sensational. Our only bugbear was the high tech light switches which took some getting used to and the light motion sensors which were erratic.
Otherwise quiet, luxurious, spacious, stunning views and super friendly/professional staff.
The Princess Suite was beautiful! The view of the lake and mountains from the balcony was breathtaking. The private hot tub and outdoor fireplace were amazing. The complimentary breakfast was delicious as well as the complimentary happy hour drinks. My husband and I loved staying here to end our honeymoon!
The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ.
Where to start !!! This place was just WOW from the moment we arrived. The staff were nothing short of amazing. The view , the room , the hot tub, the service all 5 stars . My only problem was our stay wasn’t long enough. A very big thanks to The Carlin for our wonderful stay
The hotel location is very good with an amazing view from the balcony. However the facilities are not at a great level compared with other 5 star hotels.
The exit green lights in the room can’t be turned off at night, which is a joke.
Hotel staff is friendly but it doesn’t worth the money.
Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
The hotel is built up the side of a mountain which overlooks Queenstown, as a consequence, its suites have panoramic views towards mountains and lakes. The staff are exceptional, polite, helpful with nothing is too small for them to deal with. The suites are very well appointed with kitchenettes inc dishwasher & hob, a king sized bed, numerous pillows, en suite and a lounge room with sofa, dining table and large tvs. As mentioned, the hotel is built on the side of a mountain and your suite has a large deck with outside gas fireplace, sofa, dining table and a spa. This itself is incredible as you can relax and absorb the view across the lake and Queenstown itself. It’s a fantastic hotel and one we would love to revisit in the future.
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
The staff really help makes the place stand out like no other, as the addmenities speak for themselves.
From the moment we entered the driveway, to our check out 2-days later, the attention we received was exceptional. Next level!!
The concierge stood out making us feel welcomed from the get-go and no ask of ours ever feeling to big, during our stay.
We highly, highly recommend a stay here.
Very pleasant stay. Couldn’t fault anything. Amenities very clean & high class. Staff were impeccable. Free parking and free airport transfer. Absorbing the stunning views from your private jacuzzi on a spacious entertainment deck was an awesome experience. Totally recommend if you can afford it
The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite.
The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing.
The Carlin compared very favourably to other 6 star hotels we have stayed in.