We were contacted by Customer Service at Hotel.com 2 days before our stay at Arrow Hotel to inform us that Arrow hotel is unable to honour our confirmed booking but gave no clear reason other than its closed.
We are very disappointed with this outcome especially when we are not told clearly why after confirming our booking, it is cancelled at short notice.
On arrival we discovered this hotel doesn’t exist. It has been sold privately and the previous owner had chosen NOT to contact all future bookings including Wotif. Very disappointing. Wotif can you please remove Arrow Hotel from your listings
Amazingly comfortable and well designed units with nice views and a stroll grom Arrow Town. Arrow Town has several great eating optiins. Handy location not too far by car from skiing resorts. Highly recommended!
Architecturally designed, meticulously thought-out and maintained, close enough to the historic charms of Arrowtown, and far enough away to enjoy the almost exclusive privacy, and tranquil environs. We will return to this special accommodation and location.
Excellent location within walking distance of everything in Arrowtown and super close to Queenstown. Very peaceful. Beautiful suite and exterior property. Able to do laundry on site. Borrowed kayaks from the owners to paddle Lake Hayes. Highly recommend.
We stayed at the Arrow upon our arrival in NZ for 2 nights. We were extremely happy with our choice, not far from Queenstown and in one of the best area of the South Island IMO. Arrowtown is a very charming little town with many restaurants, walking trails. The appart was perfect, great architecture and modern for those who care. I could not recommend more. Thanks !
It was a great stay. The owner gave us a free upgrade for a night as it had become available. The room was amazing! We then moved to our originally booked room for the 2nd night which was also really good.
The views from the entire place was fantastic! And very convenient location to the main strip of arrowtown as well.