Nice view but warmer in the living room not work well.
Need driving skill to reach by car and parking
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Vinod Azad วันที่ 20 ก.พ. 2020
Dear value guest,
Thank you for taking time to post a review. Really appreciate this and hope to have you back in future.
Thanks again.
Kind regards,
Vinod Azad
Unfortunately will not be returning or able to recommend this property, we stayed in apartment 23 from dirty rooms with dust on the walls, hairs on sheets, musty smell in lounge from water on the bottom of windows. The bathroom just stunk. Truly shameful as tried to speak on check out but was instructed just to leave the key on the desk.
Isaac
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Vinod วันที่ 19 พ.ค. 2024
Dear Issac,Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vinod AzadHotel ManagerVinod Azad
Studio was just like motel. Very expensive and not good value of money. I stayed for 6 days and never saw the property manager or anyone at reception. Views are very good that is the only positive
Kadambari
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Vinod วันที่ 20 เม.ย. 2024
Dear Kadambari,Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations. However I would like to mention that we are a small team here working around the property and reception hours are from 9am to 5pm. Staff is available by picking up reception phone located outside reception. It's unfortunate that you missed us every time however as per our conversation over the phone all your issues were resolved on the spot . Sorry that we could not offer you a free room upgrade as we were fully booked. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vinod Azad
10/10 ดีเลิศ
Silvia
1 เม.ย. 2024
Wonderful location! Excellent room
Silvia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Vinod วันที่ 6 เม.ย. 2024
Dear Silvia,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
Can be rather difficult joining the road into Queenstown or towards Frankton when it's busy.
Gerard
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Vinod วันที่ 28 มี.ค. 2024
Hi Gerard,Thank you for your valuable feedback and sorry to hear about your inconvenience caused due to traffic on the main road.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
The room was very nice and the view was amazing. Easy walk or drive to downtown. Highly recommend!
Tracy
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Vinod วันที่ 28 มี.ค. 2024
Dear Tracy,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
4/10 แย่
Paul
เดินทางกับครอบครัว
25 ม.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Our room was not ready at check in and when we got to our room there was no toilet paper. Arrived in room to find the photos in no way reflected the room we were issued as it was much older and not refreshed like rooms in the photos, it had floor tiles that were cracked, workers were repairing structural damage under the unit making incredible noise for the 2 days we were staying there. We were not offered a discount or room upgrade which would have been appropriate given the nightly cost of this room. Really disappointed and would not recommend.
Paul
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Vinod Azad วันที่ 27 ม.ค. 2024
Dear Paul ,Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately this was the only day when builder was available to finish the job which was pending from Christmas last year. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vinod Azad
8/10 ดี
Darryn
เดินทางกับคู่รัก
25 ม.ค. 2024
Very handy if you don't want to stay in qt itself. Very quiet and awesome views from the room and complex.
Darryn
เข้าพัก 2 คืน, มกราคม 2024
2/10 แย่มาก
Irene
เดินทางกับครอบครัว
14 ธ.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Family trip Queenstown
Rooms were pretty dirty. We saw walls were covered with filthy dirt. Bathrooms weren’t even clean enough. Bedsheets had hairs as if it wasn’t changed. Not very impressed with this proposal. Looks like it’s been rented to young kids
Irene
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Vinod วันที่ 27 ม.ค. 2024
Dear Irene,Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vinod Azad
8/10 ดี
ผู้เข้าพักจริง
7 ธ.ค. 2023
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Ok stay for one night
Booked a studio appartment with lake view.
Was abit disappointed that the room was so far from the lake but it had views looking inbeetween other appartments buildings. Room was clean but old and run down. Highlight was the friendly reception staff who were very kind.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Vinod วันที่ 27 ม.ค. 2024
Dear valued guest ,Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vinod Azad
8/10 ดี
siwakarn
3 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
siwakarn
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Vinod Azad วันที่ 6 ธ.ค. 2023
Dear Ms Siwakarm ,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
6/10 พอใช้
Joanne
เดินทางกับครอบครัว
16 ก.ย. 2023
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
Great location and fit for purpose
We really loved the location of the property and the on site manager was very friendly and accommodating. The only downside is the cleanliness of the apartment which needs a lot of attention.
Joanne
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Vinod วันที่ 20 ก.ย. 2023
Dear Joanne,Thank you for your review on your stay at The BreakFree the Point. We very much appreciate your comments. It was great meeting you as well.I was pleased to read that you enjoyed the location.Naturally, I was also disappointed to read that the room cleanliness was not up to your expectations. I would like to pass on my sincere apologies for this and rectify it straightaway. Thank you again for sharing your experience, and we hope to serve you better in future.Sincerely,Hotel ManagerVinod Azad
The 3 bedroom unit with two washrooms was spacious and staff were friendly and accommodating to our needs. The view from the unit was excellent.
So-Yong
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Vinod วันที่ 16 พ.ค. 2023
Dear So-Yong,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
Dear Philip ,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
Dear Tegan,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
Very lovely views. Unfortunately our view included the trash area as well.
Arnold
เข้าพัก 1 คืน, มีนาคม 2023
10/10 ดีเลิศ
Detlef
19 พ.ย. 2022
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Detlef
เข้าพัก 3 คืน, พฤศจิกายน 2022
การตอบกลับจาก Vinod วันที่ 1 ธ.ค. 2022
Dear Detlef,Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ManagerVinod Azad
8/10 ดี
peter
19 ต.ค. 2022
peter
เข้าพัก 2 คืน, ตุลาคม 2022
8/10 ดี
Sittha
เดินทางกับครอบครัว
1 พ.ค. 2022
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Sittha
เข้าพัก 11 คืน, เมษายน 2022
10/10 ดีเลิศ
Conrad
เดินทางกับครอบครัว
25 ก.ค. 2021
Breakfree the point
Nice place to stay with great views and good sized living room.
Good location, very tired interior that hasn’t had attention in many many years. Not what I would expect of an Accor property. Quite disappointing
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มีนาคม 2021
การตอบกลับจาก Vinod วันที่ 6 เม.ย. 2021
Dear valued guest,
Thank you for your review on your stay at The BreakFree the Point. We very much appreciate your comments. I was pleased to read that you enjoyed the lake views. Naturally, I was also disappointed to read that the room allocated was not up to your expectations. I would like to pass on my sincere apologies for this. We do acknowledge that there are varying degrees in terms of the standard and fit out of our apartments and this is something we are actively working with our owners on to address as a priority. This is challenging process and one, which will take some time as we attempt to justify to each individual owner why they need to re-invest in their apartments. Most owners are receptive and are investing towards refurbishment work, again however, this is to varying degrees, some are well over and above expectations and others are to reach our minimum standard that we would expect. Thank you again for sharing your experience, and we hope to serve you better in future. Sincerely, Hotel Manager Vinod Azad
8/10 ดี
Hayley
เดินทางเป็นกลุ่ม
24 พ.ย. 2020
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Convenient stay
Great view from the apartment, nice location close to town. Easy access to the lake and the trail into town.
Hayley
เข้าพัก 3 คืน, พฤศจิกายน 2020
8/10 ดี
Tony, Chc nz
เดินทางกับคู่รัก
22 ส.ค. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Room was warm and comfy, location great, person on line was helpful and great
Tony
เข้าพัก 2 คืน, สิงหาคม 2020
การตอบกลับจาก Vinod วันที่ 26 ส.ค. 2020
Dear valued guest ,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Vinod Azad
8/10 ดี
ผู้เข้าพักจริง
11 ก.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กรกฎาคม 2020
การตอบกลับจาก Vinod วันที่ 15 ก.ค. 2020
Dear valued guest ,
Thank you for taking time to fill out the survey form. Really appreciate this. We are pleased to hear about your experience with us and hope to have you back in future.
Thanks again.
Kind regards,
Vinod Azad
Hotel Manager
10/10 ดีเลิศ
Jeanna
เดินทางกับครอบครัว
20 มิ.ย. 2020
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Jeanna
เข้าพัก 2 คืน, มีนาคม 2020
การตอบกลับจาก Vinod วันที่ 23 มิ.ย. 2020
Hi Jeanna,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Vinod Azad
Beautiful view of the lake and conveniently near the downtown area of Queenstown if you have a car. The staff was very helpful too! Peaceful and quiet during our stay in March, 2020.
Dear valued guests,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Vinod Azad
Dear mr Chih,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hotel Manager
Vinod Azad
Nice Appartment, very quiet, amazing lake-view. Parking direct in front. All good!
Lake-Track into Queenstown, nice 25 minutes walk.
Carsten
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Vinod วันที่ 12 มี.ค. 2020
Dear Mr Carsten,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hotel Manager
Vinod Azad
Great middle of the road accommodation. Apartments are a little bit tired but comfortable.
We have stayed at Break Free twice & are booking again in November. Good value considering it is Queenstown & our 2 bedroom apartment had fantastic views of the lake.
Aaron
เข้าพัก 3 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Vinod วันที่ 20 ก.พ. 2020
Hi Aaron,
Thank you for taking time to post a review. Really appreciate this. We are pleased to hear about your experience with us and you are most welcome again in November. We are working with the owners in regards to refurbishment of the units and hope we can allocate a better unit to you next time.
Thanks again.
Kind regards,
Vinod Azad
Hi Lanny,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Vinod Azad
Appartement avec vue sur le lac à 30 min à pied du centre de queenstown.
tony
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Vinod วันที่ 12 มี.ค. 2020
Dear Tony,
Thank you for your remarkable review. It was great meeting you too. We are pleased to hear about your experience with us and hope to have you back in future.
Thanks again.
Kind regards,
Vinod Azad
Dear valued guest,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Vinod Azad
Modern and clean, beautiful views, very steep driveway, about 20-30 mins walk to cbd, kitchen, bathroom and laundry excellent.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Vinod วันที่ 12 มี.ค. 2020
Dear valued guests,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hotel Manager
Vinod Azad
6/10 พอใช้
Luck
เดินทางกับครอบครัว
13 ม.ค. 2020
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The driveway is difficult to ride in. Reception area is always no one attended to.
Luck
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Vinod วันที่ 17 ม.ค. 2020
Dear valued guest,
Sorry to hear about your experience with driveway and reception not being occupied,however satff is on-site working within the property and can be contacted through after hours phone which is located just outside reception and sign is always kept on reception if it's not attended.
Hope to have yo back in future.
reagrds,
Vinod Azad
The property had odd rundown furniture and odd crookery. Couple of chairs were wobbly. One chair was broken and had to be replaced. Electric kettle was also broken and had to be replaced.
Daily cleaning service was not offered. Bathroom toiletries, tea/coffee etc.were insufficient and were not topped up everyday. washing power had to be asked for washing machine..
Very disappointed as we stayed there for four nights. Won't stay there again. Overall the property needs renovations and replacement of furniture/appliances.
JS
เข้าพัก 4 คืน, พฤศจิกายน 2019
8/10 ดี
ผู้เข้าพักจริง
20 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Vinod Azad วันที่ 18 ธ.ค. 2019
Dear Valued guest,
Thank you for your remarkable review. It was great meeting you too. We are pleased to hear about your experience with us and hope to have you back in future.
Thanks again.
Kind regards,
Vinod Azad
Dear valued guest,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hotel Manager
Vinod Azad
10/10 ดีเลิศ
ผู้เข้าพักจริง
6 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 5 คืน, ตุลาคม 2019
การตอบกลับจาก Vinod วันที่ 15 พ.ย. 2019
Dear valued guest,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hotel Manager
Vinod Azad
Unbeatable lake view!!! My family stayed in one of the 2-storey apartment. Highly recommended to anyone travel to Queenstown!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Vinod วันที่ 15 พ.ย. 2019
Dear valued guest,
Thank you for your remarkable review regarding your stay at the BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hotel Manager
Vinod Azad
Amazing view! Super clean. The drive way was an experience.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Vinod Azad วันที่ 28 เม.ย. 2019
Dear valued guest,
Thank you for taking time to post a review. Really appreciate this. We are pleased to hear about experience with us and hope to have you back in future.
Thanks again.
Kind regards,
Vinod Azad