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Reviews of Blue Peaks Lodge

4 out of 5
Blue Peaks Lodge
11 Sydney Street, Queenstown

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 709 reviews" "
Rating 8 - Good. 304 out of 709 reviews" "
Rating 6 - Okay. 79 out of 709 reviews" "
Rating 4 - Poor. 19 out of 709 reviews" "
Rating 2 - Terrible. 6 out of 709 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marionne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our overall stay in Blue Peaks even though we only stayed one night. The room themselves were really clean and had everything we needed. The staff were really friendly, always with smiles on their faces and very helpful as well as accommodating. The location was also very ideal since it’s only a short walk to the lakefront. Thank you very much! We would definitely come again 😁
Stayed 1 night in Apr 2024
Response from Bernardo on 15 May 2024
Hello Marionne, we are very pleased to hear this, thank you for staying with us, look forward to seeing you again :)

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed in a 2 bedroom apartment with a kitchen, lounge area, separate toilet, bathroom with a shower and a separate tub. It was a little outdated decor wise but it was very comfortable. Awesome location with a short walk to the waterfront. Not a big incline to walk back up. I would definitely recommend to stay here.
Stayed 4 nights in Apr 2024
Response from Bernardo Almeida on 7 May 2024
Hello Michelle, we are pleased to know that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Cayli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Reservations on 2 May 2024
Thank you for your review.

8/10 Good

Linda

Liked: Cleanliness
Didnt like the smell of the scented airfreshner used!
Stayed 1 night in Apr 2024
Response from Reservations on 2 May 2024
Thank you for your comments, I have passed these on to our housekeeping team.

8/10 Good

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in an area with many different hotels and is an easy walk to the main city centre. Our basic room was up to date and well stocked but was tiny - one side of the bed was up against where the combo closet/tea/coffee was located. We could also easily hear our neighbors, which luckily wasn’t an issue past 9pm but could have been. Overall for a basic room this is a good 1 night stay, but I would be wary of staying longer unless upgrading.
Stayed 1 night in Apr 2024
Response from Reservations on 2 May 2024
Thank you for your review, comments and valuable feedback.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Near great restaurants.
Stayed 2 nights in Mar 2024
Response from Reservations on 14 Apr 2024
Thank you for your review

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities
Was very comfortable. Good bed. Very accessible to downtown/shopping
Stayed 2 nights in Mar 2024
Response from Reservations on 23 Mar 2024
Thank your for review and comments

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk into town, parking within the motel or on the street. Easy check in Comfortable bed, good sized lounge room and kitchen facilities
Stayed 1 night in Feb 2024
Response from Reservations on 23 Mar 2024
Thank you for your review and positive comments.

10/10 Excellent

Norma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reservations on 20 Feb 2024
Thank you so much for taking the time to leave us this amazing review.

8/10 Good

Mary

Central location. Friendly and efficient staff
Stayed 1 night in Feb 2024
Response from Reservations on 20 Feb 2024
We’re glad that you enjoyed your stay

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations on 20 Feb 2024
Thank you so much for taking the time to leave us this amazing review.

2/10 Terrible

Jaimee

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a lake view room however the only view we had was the man pressure washing outside and other buildings, lack of car parking space, toilet clogged on first flush and was out of order for the first night, shower also leaked all through the hallway into the living room, tv didn’t work, hand soap was also the body wash, fridge didn’t work ether nothing chilled in it, lack of cutlery, lack of rubbish space as well, beds were comfy tho, lady at reception was nice though, washing machines and dryer were mint, front door and toilet door wouldn’t close properly and would randomly open unless you slammed it shut, no air conditioning ether which was frustrating since it’s summer.
Stayed 2 nights in Feb 2024
Response from Reservations on 20 Feb 2024
Thank you for your review, we are very sorry to hear that you didn’t have a great experience in our property – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Poor

Shannon

I would love to show a picture of the front door and back door. We had a nice breeze going through, no air conditioning, and someone parked their mini van right up to the doors and cut off the air. Couldn’t open the doors to enjoy the weather no out door furniture. A good place to get in late and just go to sleep
Stayed 1 night in Feb 2024
Response from Reservations on 20 Feb 2024
Thank you for your review, we appreciate staying with us. We would have appreciated a call at the time of your stay to contact the guest that had parked close to your unit. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
We had a 1 bedroom apartment which was spacious and in good condition. Everything we needed.
Stayed 2 nights in Feb 2024
Response from Reservations on 20 Feb 2024
Thank you for your review and comments. We hope to see you again soon!

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Great location. Easy 3 minute walk to Queenstown Gardens, 15 mins drive to/from airport, and 5 minutes walk to the Lakefront via Hotops rise, 10 mins to the other edge of town via Coronation St. Rooms were modern, refurbished, and comfortable. Coffee & tea provided along with a small bottle of fresh NZ milk (yum). Cleaning is only done after your stay. All amenities provided in working condition. Luggage storage is available as well. Front desk team is helpful and friendly.
Stayed 3 nights in Jan 2024
Response from Reservations on 20 Feb 2024
We are so grateful for your kind words and feedback. Thanks for sharing your review with us.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations on 20 Feb 2024
Thank you for your review. We hope to see you again soon!

8/10 Good

Florrie, Celebration

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty View of lake & mountain. Small but clean lodge with all essentials. No daily housekeeping but supplies available at front desk. Wonderful staff. Shortcut downhill to town with many dining & shopping options. Coin laundry in back of building was timely for us. Gondola ride with superb views. Enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from Reservations on 20 Feb 2024
Thank you for your review and comments. We hope to see you again soon!

10/10 Excellent

Esha

Stayed 2 nights in Jan 2024
Response from Reservations on 23 Mar 2024
Thank you for your review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
All was good!
Stayed 2 nights in Jan 2024
Response from Reservations on 20 Feb 2024
•We hope to see you again soon!

10/10 Excellent

Karen, Chatsworth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy and comfortable! We could had a nice view from the patio. Really convenient. Will definitely stay again when in Queenstown. Staff was very nice too.
Stayed 5 nights in Dec 2023
Response from Reservations on 20 Jan 2024
Thank you for review and positive comments, hope to see you again soon.

6/10 Okay

Abhishek

Travelled with family, Travelled with family and small children
Blue peaks lodge is at a great location. The CBD is just a few minutes away and walkable. The rooms were decent size with a kitchenette. One of the booked rooms had a damp smell, the kind of smell that lingers when you wipe things with a damp cloth. We couldn’t get the smell off even after opening the windows for the whole night. Other room was great. The rooms didn’t have AC, and it was a bit warm that day, so we used the portable fans in the room, a bit dusty but nonetheless available for use. Parking is a bit strenuous if you have a van/large SUV. Make sure you park it in reverse so that you are ready to head out when needed. The space to turn around in the lot is limited. Proximity to the cbd is great and can be matched by only a few other hotels. Overall pleasant stay and a decent lodge.
Response from Reservations on 20 Jan 2024
Thank you for review and feedback, I have passed these on to management and our housekeeping team.

8/10 Good

Gennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the room has everything you need and is very spacious. Lots of parking and the staff were lovely. Lots of room heating options however no aircon to cool the room place down, so hot at night in summer.
Stayed 2 nights in Dec 2023
Response from Reservations on 20 Jan 2024
Thank you for your review and comments

10/10 Excellent

Richard G.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern. Staff was very helpful!
Stayed 1 night in Dec 2023
Response from Reservations on 20 Jan 2024
Thank you for review and positive comments.

6/10 Okay

MAN LING

Stayed 2 nights in Dec 2023
Response from Reservations on 10 Dec 2023
Thank you for your review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations on 20 Jan 2024
Thank you for reviewing our property

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and tidy space in a great location to the town centre.
Stayed 1 night in Nov 2023
Response from Reservations on 10 Dec 2023
Thank you for your review and comments

8/10 Good

Susan

Stayed 1 night in Nov 2023
Response from Reservations on 10 Dec 2023
Thank you for your review.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
We were in close walking distance to the city centre which was great for dining options, sightseeing tours etc. would highly recommend this accommodation.
Stayed 3 nights in Nov 2023
Response from Reservations on 10 Dec 2023
Thank you for your review and comments

8/10 Good

Robert, Silverdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice 1 BR apartment for two nights. The place was clean but a bit dated and plain, spacious, and well-equipped, outstanding staff. Had we been on the side away from the road I would give this a 10/10 rating based on price, location, size, and amenities. However our room was facing incredibly busy street on a hill, and starting at around 6 AM there was a constant loud drone of cars, trucks, busses, motorcycles, etc. passing by15 feet from the large glass windows in both the living room and bedroom. Traffic remained heavy throughout the day until around 7 PM. One evening around 11:30 PM there was a diesel truck running a loud engine right outside our room on the street for about 10 minutes, followed by a loud ongoing roar. I finally threw on some clothes to investigate and it was a city truck cleaning out street drains in front of the hotel. Again these are problems that are not the fault of the motel, but impacted our enjoyment of the hotel. I would definitely stay here again if I could secure a guarantee of a room away from the street. Note many of Queenstown's hotels are right on their very busy streets, so you need to be proactive on getting a room away from the main road into town.
Stayed 2 nights in Nov 2023
Response from Reservations on 24 Nov 2023
Thank you for your review and comments, our property is on the main road that leads into Queenstown, our rooms have triple gazing and blinds to help with the noise, but it does still affect some guests. They are moving the main road so we look forward to that.

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, didn't have to go out in the car an easy walk to the centre of Queenstown and off-street parking for car. No noise, warm and good beds so slept well. Would definitely go back there again.
Stayed 2 nights in Oct 2023
Response from Reservations on 24 Nov 2023
Thank you for your review and comments

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
We stayed in a 2 bedroom apartment. The room looks old and outdated however had the basics required for our stay. The toilet space is tiny and could be hard to manage if you were a large person or had a disability. Parking and token operated laundry available. Apartment was close to everything in the city but was a bit of a tough walk up the hill.
Stayed 3 nights in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very helpful staff and close to the centre of town
Stayed 2 nights in Oct 2023
Response from Reservations on 6 Oct 2023
Thank you for your review and friendly comments

10/10 Excellent

LINDA, CLERMONT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found Blue Peaks Lodge to be a pleasant surprise! I loved the apartment; one bedroom with a nice little window view. Staff was pleasant and accommodating.
Stayed 2 nights in Oct 2023
Response from Reservations on 6 Oct 2023
Thank, so pleased you loved your stay, hope to see you again soon

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2023
Response from Reservations on 6 Oct 2023
Thank you for review and comments

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fav spot to stay, hands down. We’ve stayed with blue peaks at least 3 times now and I couldn’t fault a thing. Great staff, perfect location and room was clean, comfortable, warm and spacious.
Stayed 6 nights in Sep 2023
Response from Reservations on 2 Oct 2023
Thank you for your review and comments

10/10 Excellent

Jess

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so incredibly helpful. And the room was perfect for what we needed, clean and comfy beds, with a beautiful view to wake up to.
Stayed 1 night in Aug 2023
Response from Reservations on 21 Aug 2023
Thank you for your review and comment, we are pleased that you enjoyed your stay.

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Good location. You can walk into town from here, it is quite hilly though, so might not be an easy walk with kids/prams.
Stayed 1 night in Aug 2023
Response from Reservations on 15 Aug 2023
Thank you for your review and coments.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, short walk from Lakeside, very pleasant and helpful staff, value for money
Stayed 5 nights in Jul 2023
Response from Reservations on 12 Aug 2023
Thank you for review and comments

6/10 Okay

Linda

Stayed 4 nights in Aug 2023
Response from Reservations on 6 Aug 2023
Thank you for your review

10/10 Excellent

Krista, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Reservations on 28 Jul 2023
Thank you for rating our property.

8/10 Good

Gurjeevan

Travelled with family and small children
Liked: Staff & service
Very close to the town Walkable Nice heater inside Warm beds
Stayed 4 nights in Jun 2023
Response from Reservations on 28 Jul 2023
Thank you for review and comments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition
Very impressed with the modern upgrades in the rooms, clean, tidy and spacious.
Stayed 1 night in Jun 2023
Response from Reservations on 6 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bhushan

Stayed 2 nights in Jun 2023
Response from Reservations on 28 Jul 2023
Thank you for your review

6/10 Okay

Janet

Stayed 2 nights in Jun 2023
Response from Reservations on 20 Jun 2023
Thank you for your review.

10/10 Excellent

Ross

Stayed 1 night in Jun 2023
Response from Reservations on 9 Jun 2023
Thank you for your review.

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, warm rooms in walking distance to centre town. Room very small but comfy bed and all we need.
Stayed 1 night in Jun 2023
Response from Reservations on 9 Jun 2023
Thank you for your review, we are glad your stay was what you needed.

10/10 Excellent

Warren

Stayed 1 night in May 2023
Response from Reservations on 1 Jun 2023
Thank you for the review.

10/10 Excellent

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized unit, everything you need. Location is perfect! Staff were lovely.
Stayed 1 night in Apr 2023
Response from Reservations on 1 Jun 2023
Thank you for the review and comments.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2-room layout offered additional privacy between parents and children. The location was very walkable to the key areas of town including restaurants and the gondola ride. The refrigerator was much appreciated as was the sitting area. Parking was especially convenient and free of charge in a town where parking can be challenging. We had one small issue in the room that was fixed VERY promptly by the attentive and friendly staff. The only negative item that I have was the lack of a view of the lake. Overall, we felt very welcome!
Stayed 3 nights in Apr 2023
Response from Reservations on 29 Apr 2023
Thank you for your review and comments

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk anywhere in Queenstown, friendly and helpful staff, nice clean room. Will stay again if back in NZ
Stayed 2 nights in Feb 2023
Response from Reservations on 11 Mar 2023
Thank you for your review and comments, hope to see you back here again soon.