2/10 แย่มาก
William
เดินทางกับครอบครัวและเด็กเล็ก
3 พ.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Upon checking and I asked about breakfast. I was informed that there would be no hot breakfast like advertised. This was one of the reasons we chose to stay here. Avoid the coffee, tastes like water. Shortly after our family put on our swimsuits to go to the pool. All doors are locked to the pool area and there was a huge barricade in front of the hot tub with no water in it. Was told that there was some maintenance work being done and no one could tell us when it would be back up and running. Last disappointment was there was an ant problem in the bathroom. I really wanted to cancel our reservation and go somewhere else/request a different room, but everything was fully booked in the area due to a big sporting event in the area that weekend. I will not be going back to a Sonesta anytime soon. Set your expectations really low if you’re gonna stay here.
William
เข้าพัก 2 คืน, เมษายน 2024